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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,159 Reviews

1,159 Reviews of Southern Chevrolet - Service Center

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June 21, 2025

Alex is a 1st Class Customer Service Agent. He was very thorough, professional and honest. The kind of qualities that are rare these days. He communicated with me clearly what to expect. Which More

by ANTIOCH09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Goicochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Good and faster oil change. Did not take all day just for a oil change More

by incbe9000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Misjak
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Employees were very friendly, kept me aware of the progress of work being done and I was able to get me vehicle back quickly. More

by tcmulle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Misjak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

The service department and my service advisor Ms. Nancy was very patient and knowledgeable about everything that happened to my vehicle... More

by DGIBSON23324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
June 19, 2025

The gentleman at the front door was very friendly and helpful. Work was done very quickly. Totally satisfied. More

by angelodavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 18, 2025

Very knowledgeable and helpful with services needed for my vehicle great job.Top performance Team. More

by DPRINGLEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2025

Kind & Friendly Service Team My Service Went Smooth. I didn’t have to tell them my fluid was low it was topped off when the service was completed! More

by LAHERRIN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 17, 2025

My service advisor was Alex Adam's. He explained everything my car needed in detail. I sas very impressed with his knowledge and patience. My service technician was Joe. He did a grea More

by GISBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Adams
Jun 17, 2025 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 15, 2025

Dee was exceptional and fun. The staff was pleasant and helpful. I'm new to the Chevy family. I don't want to go anywhere else. More

by Tamara W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 15, 2025

They put me a new 2024 in 2023 Salesmen/SD pleasant professional atmosphere clean bathrooms More

by pcobbler8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Goicochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kuther, Nick Valos, Bobby Bird
Jun 17, 2025 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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