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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,249 Reviews

1,249 Reviews of Southern Chevrolet - Service Center

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July 15, 2025

Good job. Solid repair - and little pricey, but not unexpected for a dealership. Service Dept staff did a good job keeping me informed. My technician, Steve, h More

by Kenlewis1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex and Steve, the Tech who serviced my vehicle, did a super job.
Jul 18, 2025 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 13, 2025

The dealership was remarkably well in addressing my concerns. Colvin is exceptional in his communication with me. Nancy also understood my concerns. My issue is the expectation for quality of the merch More

by KDW0328
Recommend Dealer
Yes
Employees Worked With
Colvin
Jul 18, 2025 -

Southern Chevrolet responded

Thank you for taking the time to provide us with this feedback.

July 13, 2025

Kind, proficient, professional nice. They know their jobs through and through. Will work with you on servicing your vehicle. Glad to have them in the neighborhood. More

by jymjr
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Misjak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 12, 2025

Came in for a state inspection, quick , In and out. I will come back. Thank you. More

by bschreick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Misjak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 12, 2025

Very friendly and professional employees. Very communicative and easy to get a hold of. Got my truck in and out quickly, even though they were backed up with other vehicles needing repairs. More

by jwdarden88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service. 5 star
July 12, 2025

Went to have key fob reprogram, couldn't be done I had to buy new one, a key was made that I DIDN'T REQUEST since I already had two (2) Keyes, I don't like being treated like A CASH COW More

by robertcrow41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
XXX
July 11, 2025

It’s nice to have these mechanics on your side and they have never disappointed in their response delivery and workmanship. And the adjusters you deal with are all good at what they do and somehow have mai More

by overheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Generelli
Jul 11, 2025 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 10, 2025

Exceptional customer service, transparent pricing, and a knowledgeable staff that provided a positive experience. Will use in the future... More

by william.a.thomas.usa
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 11, 2025 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 10, 2025

The service write and mechanic were professional and polite during my visit. I would recommend this service department to others. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 07, 2025

Excellent service and knowledgeable support. The staff was patient and helpful throughout the process. I’ll definitely return More

by Jmitch8382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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