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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

4.3
1,786 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,786 reviews

August 15, 2026

It was a great experience. Wasn't that bad of a wait and I received a video of them working on vehicle and telling and showing me what they see and the problem. I felt included More

by simonejones08
Recommend Dealer
Yes
Employees Worked With
Aug 19, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 15, 2026

Making the appointment was easy enough and all employees I encountered were helpful and friendly. I would suggest refraining from giving incorrect times for service. I got to my appointment early in the mor More

by heysue7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We regret the delay you faced during your service appointment. Your feedback is important, and we aim to improve our time estimates for better reliability. Please email us at socialvci@drivingsouthern.com so we can address your experience.

August 15, 2026

The service center was professional and polite. The service on my vehicle was done in a timely manner. I was kept informed on the progress. More

by steventina50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Kodish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 15, 2026

As always friendly people great place to wait for car to get repaired and coffee More

by mijonesamc
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Bandera
Aug 19, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 14, 2026

My experience was great staff was friendly. and the service advisor was very helpful Great waiting room area More

by charger61667
Recommend Dealer
Yes
Aug 19, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 12, 2026

Very helpful upon arrival. Great communication about status and cost of service Josh was very helpful upon arrival. He communicated very well about timing status and cost of th More

by threependletons
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 19, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 12, 2026

Nicole was excellent with setting everything up. Only problem is Everytime I pick my jeep up, I have to come back the very next day because the tech forgot to do something More

by kimmwilk
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for bringing this to our attention, Kim. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 11, 2026

Knowledgeable, quick, helpful and reliable for repair information! He obviously knew what he was talking about and able to help with questions More

by HALEYJOBERT
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 11, 2026

Even the simplest tasks take more than a day and communication is non-existent through the entire process. You have to jump through hoops just to talk to anyone. Took 4 days for an oil change one ti More

by zakiewards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 08, 2026

Too notch customer service. The best buying car experience ever in my life. Ensured that all of my needs were met even after I left the dealership. More

by walton_carlton
Recommend Dealer
Yes
Employees Worked With
Christopher and Dom.
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!