Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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It was a great experience. Wasn't that bad of a wait and I received a video of them working on vehicle and telling and showing me what they see and the problem. I felt included Wasn't that bad of a wait and I received a video of them working on vehicle and telling and showing me what they see and the problem. I felt included even though I had no idea what most of the stuff was it was explained to me More
Making the appointment was easy enough and all employees I encountered were helpful and friendly. I would suggest refraining from giving incorrect times for service. I got to my appointment early in the mor I encountered were helpful and friendly. I would suggest refraining from giving incorrect times for service. I got to my appointment early in the morning and 15 minutes early. I was told the service I needed would take one hour. I did not leave that dealership for three hours. Had I been given a more accurate time I would have dropped my vehicle off. More
The service center was professional and polite. The service on my vehicle was done in a timely manner. I was kept informed on the progress. The service on my vehicle was done in a timely manner. I was kept informed on the progress. More
As always friendly people great place to wait for car to get repaired and coffee get repaired and coffee More
Very helpful upon arrival. Great communication about status and cost of service Josh was very helpful upon arrival. He communicated very well about timing status and cost of th Great communication about status and cost of service Josh was very helpful upon arrival. He communicated very well about timing status and cost of the services More
Nicole was excellent with setting everything up. Only problem is Everytime I pick my jeep up, I have to come back the very next day because the tech forgot to do something Only problem is Everytime I pick my jeep up, I have to come back the very next day because the tech forgot to do something More
Even the simplest tasks take more than a day and communication is non-existent through the entire process. You have to jump through hoops just to talk to anyone. Took 4 days for an oil change one ti communication is non-existent through the entire process. You have to jump through hoops just to talk to anyone. Took 4 days for an oil change one time. I've been a customer for 5 years and it's gotten progressively worse over the years. Finally had enough and won't be back. More
Too notch customer service. The best buying car experience ever in my life. Ensured that all of my needs were met even after I left the dealership. The best buying car experience ever in my life. Ensured that all of my needs were met even after I left the dealership. More


