Southern Chrysler Dodge Jeep Ram Greenbrier

Lug nuts loose on all four wheels, causing severe shutter and handling issues. I would give negative stars if it was an option. and handling issues. I would give negative stars if it was an option. More

Had my car diagnosed after telling them exactly the sound I heard, they fixed it at the price of $2200 I think, left the dealership and took it on a road trip and by the time I got there seven hours later, t I heard, they fixed it at the price of $2200 I think, left the dealership and took it on a road trip and by the time I got there seven hours later, the noise was worse than ever, took it back to the dealership when I got home And they diagnosed it with a totally different problem that included the loud noise that I had told them about the first time and this time they want $2600. I picked my Jeep up and I’m taking it somewhere else. More

Due to the collapse of 2 locations into one, it has seriously increased wait time. Express is not express when the is 3-4 hours or recommendation to drop off. seriously increased wait time. Express is not express when the is 3-4 hours or recommendation to drop off. More

Express line was very backed up and chaotic which was not typical. The older lady in garage seemed upset but there was a nice young gal outside ensuring things went smoothly. typical. The older lady in garage seemed upset but there was a nice young gal outside ensuring things went smoothly. More

They were extremely helpful and got the job done in a timely manner. It was great that I could get in the same day considering I was on vacation and miles from home with a major problem! timely manner. It was great that I could get in the same day considering I was on vacation and miles from home with a major problem! More

Pitiful service. Was told numerous lies throughout the buying process. Beware of the dealership, I do not recommend.. Was told numerous lies throughout the buying process. Beware of the dealership, I do not recommend.. More

I've been going here for over 10 years and have always had good service. I feel this dealership is someone I can trust. had good service. I feel this dealership is someone I can trust. More

Everything went smoothly and the service writer and mechanics went over and above Great job mechanics went over and above Great job More

I took my truck in for a diagnosis. They said it would be 1-3 days before I heard back. We didn’t get a diagnosis until 6 business days later. Then it was another 3 days for them to com They said it would be 1-3 days before I heard back. We didn’t get a diagnosis until 6 business days later. Then it was another 3 days for them to complete the repair. On top of that, I called several times to try and get a status update but “all service technicians were unavailable.” I’m not happy with the service I received. On top of that, I brought my truck in to pay for three diagnostics. Each of them being $175. I was willing to pay the money. They only did one of those diagnostics I asked for during the long wait I had. After waiting so long, you would think that all of my problems were at least looked at and taken care of. Kind of laughable actually. 10/10 would not recommend More

I have used this service department, exclusively, for many years. The past performance of this service department is one of the major reasons I purchased another Ram truck from them. However their perfor many years. The past performance of this service department is one of the major reasons I purchased another Ram truck from them. However their performance over the last 9 months has been disappointing: Any communication regarding the status of my truck had to be initiated by me. And it was extremely difficult getting in touch with my service advisor. I left a message for the Service Manager to call me and I have yet to hear from him. I will say that the performance of the technicians (other than the quick lube ones) has been fabulous. That’s the only thing keeping me a customer at this point. More