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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
3,618 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 3,618 reviews

April 15, 2024

You guys didn't reset my change oil soon notification , hope oil is changed thanks More

by Marcus Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Humphries, Jordan Cabral
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Apr 15, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

April 15, 2024

The facility is always clean. The staff gives great customer service and the work completed is always satisfactory. More

by pdoles123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Apr 16, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 14, 2024

High pressure, do not return phone calls, arrogant sales department. Receptionist was very pleasant. Do not recommend. More

by nbran0306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Cuellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Humphries, Dennis Jordan
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Apr 15, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Nbran0306" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 15, 2024 -

nbran0306 responded

Nancy B. Co signed for my son. 2023 dodge challenger. Left several messages with no response. I'm in ohio, my son is in Navy in VA. They know who i am.

April 12, 2024

Good service and technicians to have on your side. Very helpful with the smallest problems More

by 164ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Gvozdevskiy
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Apr 12, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 12, 2024

Service advisor was very courteous and knowledgeable,keep me updated on progress of repairs and called when car was finished More

by JIFFY927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mcmaniels
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Apr 12, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 12, 2024

Fast and easy. No extra work pushed, good recommendations for what need to be done. More

by tjmroby24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2024

The service was outstanding. I will be back for my next alignment, tire rotation and oil change. My favorite new place More

by patricerobinson89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 11, 2024

My last visit for an oil change was amazing. There was zero wait time to get my truck checked in and it went straight back for the oil change. More

by DIVERBILL69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was in service but they’re not listed
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Apr 11, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 10, 2024

Mr. Huger treated me very professionally and I appreciated it. The staff and dealership treated me with respect. More

by markbueno02
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 10, 2024

Southern Chrysler Dodge Jeep Ram in Greenbriar continues to exceed my expectations. The professional service staff clearly explains the work to be performed, manages the expectations and then sets out to de More

by wkboat17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No of these are my normal service manager
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Apr 11, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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