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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.2
1,886 Reviews

1,886 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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May 17, 2024

I was able to get my car in for an oil change at the end of the day. A quick turnaround. Very little waiting More

by lisarmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wish I knew
May 17, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 17, 2024

Always great service and great work. Excellent customer service and they always get the work done in a timely manner. More

by JONSCHMIDT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McMaster, Barbara and izzy
May 16, 2024

Didn’t fix my taillight issue. Didn’t include oil change sticker. However; Did the work in one day. Greenbrier was able to get the key fobs in & in time for the tune up. Recomme More

by steve.reeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 16, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Steve. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 16, 2024

Good people to deal with because they take care of business in an honest and respectful manner. More

by Dale Berning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 15, 2024

Great service and all went well and will return for more work when needed for sure More

by bassndeer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha
May 16, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 15, 2024

My service scheduler Ms Barbra M, always willing to help! She keeps me informed if vehicles status Mechanics are on point, very good More

by SFCGOLDWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbra McAlister
May 16, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 13, 2024

Love the service department they take good care of you I won't take my car to no one but this dealership right here More

by tallman1luv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
May 14, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 11, 2024

Have brought two cars since 2008 from Southern Chrysler Dodge Jeep Ram Greenbrier in Chesapeake. More

by CPRPOPEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Greg
May 14, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 10, 2024

I arrive for my appointment & it taken care of promptly. This dealer will be my 1st choice when I'm ready for an upgrade. More

by daj28jaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 10, 2024

I bring my car there for all my oil changes plus they are the only ones that take care of me. More

by tallman1luv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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