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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,556 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,556 reviews

April 10, 2026

Great service was very fast I appreciate all they have done for my ram truck More

by CHRISMAZZUCCA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2026

Service was great, expected my time, less than an hour. Gentleman was kind and willing to help. Truly appreciate the service More

by sharilleall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2026

4 A better switchboard would greatly improve communication. Too much time to reach a person More

by cboisson13
Recommend Dealer
Yes
Employees Worked With
Shenica
Apr 09, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 09, 2026

I was told that my diagnosis would be 250. 00. But no one went into detail to let me know that it was 250.00 per each diagnosis. I was under the impression it is one diagnosis. More

by Freezy12398
Recommend Dealer
No
Employees Worked With
Kyan
Apr 09, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 07, 2026

Excellent. Appointment scheduling was easy. Quick check in. Friendly service. Greeted when I arrived. Explained back services being done. Completed all services More

by victorshiver84
Recommend Dealer
Yes
Employees Worked With
Terrance White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrance White
Apr 09, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 06, 2026

Quick stress free I like I didn't feel pressured and we worked out our deal very easit More

by QKSLVER87
Recommend Dealer
Yes
Employees Worked With
Justin Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Sauer
Apr 09, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 05, 2026

I would like to express my gratitude and and thanks to Miss Margarita for being so courteous, and for the fine service that the dealership gave me she is an angel, and I will believe this is our calling b More

by Douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 04, 2026

He was very knowledgeable about the car and even pointed out a recall I had no idea about. He carefully went over my warranty with me so I knew what I was fully covered for. More

by quamonchavis3
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 09, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 04, 2026

Called to check on status of vehicle, was advised someone would call me back never received phone call. Left vehicle for check engine light/electrical repair. Was advised that vehicle was repaired. Pulled ve More

by c_stalter
Recommend Dealer
No
Apr 09, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 04, 2026

Kyan is so friendly! He remembers me as a customer and always has a smile on his face. More

by Sarah.anne.hoyt
Recommend Dealer
Yes
Employees Worked With
Kyan
Apr 09, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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