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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,556 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,556 reviews

March 14, 2026

My service advisor was great. We were able to work through several communication issues and he took care of everything I needed. More

by USSERYT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 14, 2026

Kyan is an excellent professional. He gets the job done in a timely and satisfactory manner. Thank you! More

by snichols501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyan
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 13, 2026

Excellent check in process. Roger was friendly and knowledgeable and made an estimate of how long the work would take which was very accurate. He explained all the details of th More

by edmariemeg
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 13, 2026

The Service Department was very accommodating and friendly. Tim Cupp kept me well informed with the progress of the work on my vehicle. More

by SAVJACK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cupp, Service Department
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 13, 2026

Easy to deal with and friendly Easy to deal with, friendly staff and quick professional service More

by HUFNALD119
Recommend Dealer
Yes
Employees Worked With
Jermaine
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 13, 2026

William, Justin, and Russ made the purchase of our new Pacifica very simple. They found the exact model we wanted and gave us a great price for it. Excellent customer service and a great experience! More

by ADAM.B.RUSSELL.84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Carter Jr.
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 13, 2026

Brought my Pacifica in to get the oil changed and they did a great job while providing great customer service. More

by rebeccalboodt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 13, 2026

I've always had a great experience with this dealership. I was going to Norfolk prior to your opening in Newport News. This is more convenient and the staff is always courteous. More

by WILCOST
Recommend Dealer
Yes
Employees Worked With
Margarita
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 12, 2026

Just an oil change. Glad they did the inspection. One of the better waiting areas around. More

by Ycough
Recommend Dealer
Yes
Employees Worked With
New guy in service Kyan? 2nd desk from the left
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 12, 2026

Very helpful is solving issues that I need worked on with my Jeep Very flexible with appointments and communication about the status of my Jeep while in repairs More

by kent.condon1
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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