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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
3,335 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,335 reviews
Verified Customer
February 22, 2026
They charged me 2 diagnostic fees when my truck was in the same bay with the same tech, and got charged $350. I told them what the issue was, and got charged for it anyway. And the best part, nothing wa the same bay with the same tech, and got charged $350. I told them what the issue was, and got charged for it anyway. And the best part, nothing was fixed, and they forgot to put my valve stem cover back on. I had to go back to the dealer to get it. The only people to ever work on my truck is Southern Ram since I bought it in 2019. I don't think I'll be using them again or buy a vehichle from them. I'm gonna find a new shop that doesn't scam on fees. More
by KSWORDS70
February 22, 2026
Saleman James Van Patten at Southerns Nofolk location is the Greatest Salesman I've experienced in my 40yrs of buying vehicles..Not only is he's very Professional his Knowledge as a Salesman makes him a the Greatest Salesman I've experienced in my 40yrs of buying vehicles..Not only is he's very Professional his Knowledge as a Salesman makes him a Valuable Asset to the company.. More
by LOCKCA420
Employees Worked With
James Van Patten
February 20, 2026
Talk too long to get an appointment, they were smiling and practically laughing when they were telling me how long it was going to be. On the date of my appointment I arrived, but I had to reschedule my a and practically laughing when they were telling me how long it was going to be. On the date of my appointment I arrived, but I had to reschedule my appointment because I was told the part was in but it was in fact not. After the appointment, my car smelled like gas and it took about 2 weeks to go away. The dealership did not follow up on the appointment to ask how anything went. I will not be using them again unless I absolutely have to. More
by N/A
Employees Worked With
I don't remember their names
