Back

Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,837 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Contact Dealership

2747 N Military Hwy

Norfolk, VA

23518

Directions

By Type

Showing 2,837 reviews

June 20, 2025

She is rude refused to speak with me Didn't acknowledge us upon pick up NEVER use this place again Issue still not fixed More

by Lori_cravens61
Recommend Dealer
No
Employees Worked With
Jennifer
June 19, 2025

Responsive when I needed an answer. Kept me up to date on the progress of my car. Great communication and work done. More

by 3npowell
Recommend Dealer
Yes
Employees Worked With
Mike Leonard
Jun 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 19, 2025

I would tell everyone I know that's looking for a vehicle to go there More

by shawncreekmore123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 19, 2025

I bought my car new in 2017 from this dealership and they have provide A-1 service and care since. More

by Lahayekr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2025

For a dealership, I was surprised how reasonable the prices were. A very helpful staff, as well. More

by EAGLESFANBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 18, 2025

We are always treated like we are part of the Chrysler family! Excellent service, have been customers a long time More

by lprusia1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 18, 2025

Very difficult to speak to a live person via phone for any reason at this dealership. Not responsive to voicemails and excessive hold times. Service department also lacks follow up. More

by Shawn Brennan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Deuso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention, Shawn. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 17, 2025

This is my second time buying a car from this place and the customer service is amazing! They make you feel welcome and make sure that you don’t regret your decision if you go make sure to ask for Eric, he More

by dequancaldwell30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby McDannold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales: Eric , finance: Keyshawn
Jun 18, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2025

great service, got me what i needed, great customer service, nice tidy and clean dealership More

by johndeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Cascella
Jun 18, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 13, 2025

All work done on time and done right the first time. Sam is my go to guy More

by gcmathei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

1
...