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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
3,546 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,546 reviews
Verified Customer
June 11, 2026
I recently purchased a 2026 Ram 1500, and I couldn't be happier with the experience. James was patient, kind, and never made me feel pressured throughout the entire process. He took the time to answer all happier with the experience. James was patient, kind, and never made me feel pressured throughout the entire process. He took the time to answer all of my questions honestly and made sure I was comfortable with my decision. What impressed me most was his integrity and genuine concern for his customers. James is truly an honest and caring person who goes above and beyond to ensure customer satisfaction. Even after the purchase, his customer service has been exceptional. He has continued to be responsive, helpful, and committed to making sure everything is going smoothly. That level of after-sale support is rare and greatly appreciated. I highly recommend James to anyone looking to purchase a vehicle. If you're in the market for a new truck or car, ask for James—you'll be glad you did! Thank you, James, for making my 2026 Ram 1500 purchase such a positive experience! More
by lane4lif
Employees Worked With
James
June 10, 2026
Dealership clean comfortable, quick turn around. Service rep was abrupt and disagreed with my information which I was annoyed me because I feel she was untruthful with her information. Do not want h Service rep was abrupt and disagreed with my information which I was annoyed me because I feel she was untruthful with her information. Do not want her again. Maybe she was having a bad day but she was a xxxxx and I did not argue my point which I should. Yes I do have a a complaint if that's what you are asking or even care. More
by abrabson
Employees Worked With
Idk. Work was fine. However I came in for maintenance based on the mileage not the oil change. I told the rep and she told me I was due for oil change. My car oil change is 6-11,000 miles. I was at 3500. I was not respected. Also I told her the rep
June 07, 2026
From start to finish, buying this vehicle was the easiest ever experienced. I sent an online interest message before driving to the dealership. We received a text from Mr Walker before we arrived. Waited a f ever experienced. I sent an online interest message before driving to the dealership. We received a text from Mr Walker before we arrived. Waited a few minutes in the showroom, and started the process. Owned a 2017 Pacifica, so no test-drive necessary, we looked at the vehicle brought to the front door, completed the 'negotiation' (easiest we've experienced in 40 years), finished up the process including trade-in, and document signing in about 2-1/2 hours. More
by PRIESTERLUCK
June 06, 2026
Zero communication from dealer. I had to reach out nearly every time. False promises and missed deadlines. Excuses made at every turn. Will not be going back. I had to reach out nearly every time. False promises and missed deadlines. Excuses made at every turn. Will not be going back. More
by btchrarest
Employees Worked With
