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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,761 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,761 reviews

June 01, 2023

I'm always amazed at the quality care and customer service I receive when I'm there getting my vehicle serviced. It's uncommon in these somewhat common times. From the time I get out of my truck unt More

by shawfam3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again so soon, Keith!

May 31, 2023

I have and will continue to support the professionalism exhibited by every member of this dealership's staff to completely resolve their customer's concerns. More

by dan.sr
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Recommend Dealer
Yes
Employees Worked With
John Deuso
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again!

May 31, 2023

Kristy and Dj were great to work with. They assisted me through all the dealings once they had found the truck I wanted and made sure that nothing went undone. Good people to work with gla More

by nicholaslittle73
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kristy, Dejone (DJ)
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 31, 2023

Easy drop off and it was ready within 3 hours. So far car has been working great, was able to get all that I needed to get completed within reasonable time. More

by goldsmf
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Recommend Dealer
Yes
Employees Worked With
Na
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 31, 2023

Service was needed on my vehicle. My car was taken back for service immediately and was finished in under an hour. Great service as always. More

by sunnymarie
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Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 29, 2023

Anton Smith is a very knowledgeable and trustworthy person. He works extremely hard for his customers. I would deal with him again in a heartbeat! More

by Angela
Recommend Dealer
Yes
Employees Worked With
Anton Smith
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 29, 2023

After a few situations that arose between Tina and Tom I wad able to get most items worked out. I did not get thr gentleman's name that helped me on Friday May 26th but he was beyond helpful on making sure More

by Christopher Bradburry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Guys who woek in the sales area, Todd Nichols
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again so soon, Christopher!

May 29, 2023

I have been coming to Southern Dodge / Fiat for over six years. Never a disappointment. However, I hate filling these stupid things out and I find this "anything lower than 100% is a fail" nonsense annoy More

by 09blstrek
Recommend Dealer
Yes
Employees Worked With
Franklin D. Roosevelt. Great guy.
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your contribution, David.

May 27, 2023

This Dealership is very customer oriented. The people working there cares for the customer, that's what makes me continue to come back. More

by lorenzopeanut
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Can't remember anyone by name
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 27, 2023

Friendly, efficient and knowledgeable staff. I know everything will be taken care of and explained. More

by LYNNGRAYSON11
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Lynn!

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