Back

Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,834 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Contact Dealership

2747 N Military Hwy

Norfolk, VA

23518

Directions

By Type

Showing 2,834 reviews

July 20, 2023

Arrived at 7:02am for oil change and inspection 3 cars in front of me,at 11:15 I walked out and saw no had moved my truck after over 4 hours waiting I ask for my keys and left and don't ever plan on going ba More

by ken
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of service person who took my info
Jul 20, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 20, 2023

When it was Green Gifford many of my cars came from there, still know a few people in the service department. More

by fehlnorfva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't see any that I know.
Jul 20, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 19, 2023

Buying was fine. Service for maintenance is awful. A basic oil change took 5 hours ager being told a1 hour wait time. More

by gunnisonhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Gunnison. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 18, 2023

The Southern Team is #1. My go to dealer. Todd, Cameron, Lowen and Heather are the reasons I buy from Southern over and over again. Great deals, honest answers and promise More

by D.M.H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Prince, Todd Nichols
Jul 18, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again!

July 14, 2023

Professional and kind, explained wait time. I will recommend this service center to friends and family. More

by TJHORNSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
Jul 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to have you back with us again!

July 13, 2023

Everyone I interacted was courteous and seem interested in taking care of me and my vehicle. Great service! More

by apla57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again!

July 12, 2023

It was very good. However I did not appreciate being called over 10 times to complete this survey. But hey look. It worked. Good job . I will go somewhere else next More

by codyrufener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Jul 12, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience, Cody.

July 11, 2023

Service department has still not gotten my vehicle running properly. It cost me time and money running back and forth to get this car fixed. More

by LENA077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
Jul 11, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 10, 2023

I am very satisfied with the service . Sam found the problem with the heating system and had it fixed quickly. It is always a pleasure to use Southern Dealership for service and repairs More

by CHITWOODS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice Number 10!
July 10, 2023

They did their best to make our experience positive and without any worries or concerns. More

by T.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

...
103
...