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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,837 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,837 reviews
June 12, 2023
The service was expeditiously accomplished and the staff members were very kind. The waiting room was welcoming as well. Overall outstanding service! members were very kind. The waiting room was welcoming as well. Overall outstanding service! More
by ANTHONY_MORISSET2000
Verified CustomerEmployees Worked With
Service
June 09, 2023
Lowen was one of the best salesmen I've experienced buying a car, would absolutely recommend him to anyone! Very patient, understanding, and didn't try to push me into a deal I didn't want to make. I w buying a car, would absolutely recommend him to anyone! Very patient, understanding, and didn't try to push me into a deal I didn't want to make. I would absolutely buy from him again. As for Southern, this is the fifth car we've bought from them - so that should say it all! More
by cory.shackelton
Employees Worked With
June 09, 2023
Over 2 hours to change oil and rotate tires ridiculous - have 5 hour round trip just to get there. Not worth the free oil change. Seem to be understaffed and not very friendly have 5 hour round trip just to get there. Not worth the free oil change. Seem to be understaffed and not very friendly More
by BKATCHLEY
Employees Worked With
Not sure who woman was
June 09, 2023
Great service while I was there then started to be harassed about filling out this survey. I even expressed that I didn’t want to do any to do they still called and emailed asking me to do it. harassed about filling out this survey. I even expressed that I didn’t want to do any to do they still called and emailed asking me to do it. More
by jubrown24
Employees Worked With
June 09, 2023
Terrible communication. Left multiple messages with no return calls. Even denied having our vehicle at one point. I would never purchase a vehicle from this dealership be Left multiple messages with no return calls. Even denied having our vehicle at one point. I would never purchase a vehicle from this dealership because of the terrible service department. it took months to get the vehicle back. More
by Fleets
Employees Worked With
Service Dept
June 09, 2023
The staff is always courteous & friendly. I don't mind the wait times because I understand that patience is greatly appreciated. They always do a great job & assure everything is done proper I don't mind the wait times because I understand that patience is greatly appreciated. They always do a great job & assure everything is done properly. More
by carolyn.garry4
Employees Worked With
Service Dept
June 08, 2023
If you are looking to get a free oil change or state inspection after buying a car from them it's great. They give you a review of your car, things that might need to be done, the last time I took my c inspection after buying a car from them it's great. They give you a review of your car, things that might need to be done, the last time I took my car in, the check engine light was on, but thier ispection made no comment on that and said my car was in great shape More
by BOBBY54
Employees Worked With
not sure who I dealt with in Service, the sales when I bought the car could have been a lot better
