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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,838 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,838 reviews

June 07, 2023

It’s wonderful! The service representative was so nice! She kept me updated, and the process from start to finish was much quicker than expected. More

by LDICIOCCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again!

June 07, 2023

I thought it would take 3-4 hours to service my dodge journey, but they had it done in a little more than 1 hour. Since I had to wait for my car this was very appreciated. More

by BRYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 07, 2023

Internet states Save You Time by scheduling appointment. Actual depends upon location. I waited 2.5 hours for an oil change and tire rotation. Horrible marketing but the actual technicians were fine. More

by CTACKETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 07, 2023

Great dealership, fast service, friendly and knowledgeable staff, would recommend to family and friends for their next car needs. More

by vsearleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again!

June 06, 2023

Very pleased with this dealership great customer service especially with Mr. Anton Smith! Would definitely refer friends and family!! More

by Kennethp80
Recommend Dealer
Yes
Employees Worked With
Anton Smith
Jun 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 06, 2023

I came there for a state inspection and I was the last car in line behind like 10 cars. I got there a little before 7 thinking it will take forever. After an hour ad a half I was out of there and very imp More

by jess.thomas0789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 02, 2023

It is always a pleasure dealing with Southern Dodge Chrysler Jeep Ram and FIAT. The work is done onetime and it is correct More

by RTSHAWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

I'm always amazed at the quality care and customer service I receive when I'm there getting my vehicle serviced. It's uncommon in these somewhat common times. From the time I get out of my truck unt More

by shawfam3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again so soon, Keith!

May 31, 2023

Easy drop off and it was ready within 3 hours. So far car has been working great, was able to get all that I needed to get completed within reasonable time. More

by goldsmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 31, 2023

Kristy and Dj were great to work with. They assisted me through all the dealings once they had found the truck I wanted and made sure that nothing went undone. Good people to work with gla More

by nicholaslittle73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy, Dejone (DJ)
Jun 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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