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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,838 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,838 reviews

May 23, 2023

Anton Smith: very knowledgeable and helpful when it came to financial advice. Helped me stay within my budget and I left with the car I wanted. Stop by and be sure to ask for him. More

by Fourdah8ers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anton Smith
May 24, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 23, 2023

Great customer service received at this location your Greenbrier location needs some work. I was told by the customer service agent Bryan at the Greenbrier location several times I will be contacted, More

by KGRESHAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 23, 2023

Despite having two very long lines, they were still able to get my vehicle inspected and get the oil changed by the afternoon. Great service and very personable people to deal with. More

by DALEJOHNSON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
May 23, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again!

May 22, 2023

Excellent customer service every time we have to bring our car in. Never have any issues that Southern Dodge can’t fix for us. We have been buying all of our cars from Southern Dodge for a long time. More

by patriciaharvey777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 22, 2023

Thank you for the quick turnaround! Your attention to our plight was quite quick and helpful! More

by GUS.ROLDANCASTILLO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tina in Service
May 23, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to hear from you again so soon, Gustavo!

May 19, 2023

Dealership did a very good job. Truck was service were completely in a timely manner More

by ed_196150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 19, 2023

On Time, took me right in. Checked in with me later in the day. Ensure I got a loner and out the door promptly. Very polite staff and the truck was returned washed. More

by PATRICK.ASHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
May 23, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 18, 2023

They are really great at problem solving to meet all your needs no matter how big or small. Great listeners. They did not make me feel like I was being haggled. I felt like I was valued as a customer. More

by NANCY.O.MCLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Macy and the Finance Lady
May 18, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 17, 2023

Everything was fantastic. Placed an order for two new vans and this was delivery of the first Promaster and all went excellent. More

by TODD62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
May 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 17, 2023

Everyone was very polite and professional. The work was completed in the time it was promised. The lady that greeted me in the service center is very friendly and helpful. More

by Karen O
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Hood
May 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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