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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,840 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,840 reviews

April 22, 2023

You can't trust a dealership they tell you one thing and do just the opposite I won't b back I'm returning the truck as we speak More

by Eugene.gregory1951@gmail.comEUGENE.GREGORY1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Apr 24, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Eugene. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

April 21, 2023

Every time I have gone in for service I have been treated with kindness and compassion. Everyone seems to go the extra mile to make sure I know what’s happening and/or to make sure things go as flawlessly as More

by kayacloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina 5 stars!!!
Apr 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you again for your positive feedback, Kaya!

April 21, 2023

Service provider notified me that I was not able to do a quick lane oil change, even though I arrived a hour and a half before closing time. Had to debate and plead my case in order to get a simple oil ch More

by ACM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept, old man and young girl
Apr 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 20, 2023

DJ was very helpful during and after the purchase of my Wrangler. The sale went quick and smooth with no issues More

by craig.haeseker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Dickson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 19, 2023

I loved the service! ! It was fast and Cassandra was very polite she was very helpful with me while I was there for service. More

by MICHAEL.SIMUEL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
Apr 19, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 19, 2023

Lowen and everyone we dealt with was fantastic! ! Lowen went above and beyond with making me feel comfortable about the purchase and making sure it had exactly what we needed and wanted. I could not More

by Jamie6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy and Jay
Apr 19, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 18, 2023

I brought my car in for a recall issue that was way overdue because of the lack of parts for the repair. Tina went above and beyond to get the part I needed. Not only was the repair done, she had my More

by gaye_10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Apr 18, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We always appreciate your consistent positive contributions, Gaye Pietrocola!

April 18, 2023

Tina and Tim are the rock star service writer team. Tina always goes above and beyond to make sure my personal and work vehicles are fixed and back to me, quicker than any other dealership around. More

by RDOUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We always appreciate your consistent positive contributions, Richard!

April 18, 2023

The best in Hampton Roads. Take all my Mopar vehicles there regardless where I bought them. More

by menendj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Apr 18, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again so soon!

April 17, 2023

Tina always takes care of all of our service vehicles; Tina and her team does an amazing job. More

by ADeMayo0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Apr 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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