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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.2
2,844 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,844 reviews

March 27, 2023

Amazing experience,it was great to finally experience the southern hospitality, I was not let down More

by BURLEYNAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 27, 2023

Tina and Beatrice werte very attentive, thorough and helpful. All information was thoroughly explained and reviewed. More

by kjg6798010@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina in service and Beatrice Miles
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Mar 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 26, 2023

Very good experience having my Wrangler serviced here. The staff here are extremely helpful. Thank you More

by Wrangler123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 24, 2023

Much better this time. However, I think I still may have the smell that I came in with. More

by SMWANDSJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina and Joe Kolpin
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Mar 24, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

March 24, 2023

Lowen and everyone else involved were amazing! Such an easy process from start to finish. More

by amhelms03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 23, 2023

My advisor is very professional. Kept me in the loop on all repairs and timelines. More

by MICHAELJONES.MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor
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Mar 23, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response, Jennifer! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 22, 2023

Good timely and professional service. The staff is friendly and kind. They do very good work. More

by tonyghickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 22, 2023

Service center was great. But the sale department was not. That is my is my experience. More

by DAMON.W.HEGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Mar 22, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 22, 2023

This visit I went in for a oil change and inspection and they got me in fairly quickly. I went to the left side of the garage(for some reason this lane is faster) and got in quick. They are friendly and t More

by brendajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 21, 2023

Tina Dickenson in the service department is the best! She kept me very well informed on the status of my vehicle while it was being repaired there. Joe, the technician that conducted the repairs, did a More

by earl_sanders26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
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Mar 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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