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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,854 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,854 reviews

January 19, 2023

Lowen Johnson is the most amazing sales associate and I love Southern!!!!! The team at Southern Jeep really took care of me. They were all super nice and made me feel like they truly cared about me and I k More

by MIRABELLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Reynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy, and Molly, Todd Nichols
Jan 19, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 19, 2023

Came in for recall and oil change both of which were handled well. The only issue I had was that the technician failed the reset my oil life counter and placed a next service due sticker that did not al More

by Cat Daddy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Jan 20, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

January 17, 2023

The dealership has flexible appointing and is usually able to get a car in quickly. More

by TRICIA.RICH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee
Jan 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 17, 2023

Sam Vanderslice is a one-of-a-kind service advisor to work with! He's fantastic! More

by BROADBENT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again so soon! Your positive contributions are always appreciated.

January 17, 2023

Always great service and customer service at the dealership. So glad to be a part of the Southern family! More

by glwicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Jan 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 16, 2023

I had a great experience! !!I will definitely come back. People are very outgoing and patient!! More

by ttippett1074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 15, 2023

Katie and her team are always helpful and quick. I actually enjoy bringing my car in for service, it’s stress free. More

by Kasey Ochipinti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie, front desk in auto shop
Jan 16, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 13, 2023

Slow response to getting back to customer. Did not diagnose vehicle correctly. Took 45 minutes to have vehicle ready to pick up. And did not have vehicle pulled up to get in from where the pay More

by trenton.anderson98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marion "David" Dantzler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Trenton. Our leaders have been notified of your feedback and will be contacting you directly to better your experience.

January 11, 2023

This is the 2nd car I have purchased in the past two weeks. Working with the staff at Southern makes for a quick and informative process. Thank you for what looks like a great working relationship with More

by JKOPIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to hear more positive feedback from you, Joseph!

January 08, 2023

Very helpful and friendly staff. Had a large selection of vehicles of all different makes. More

by PRBURKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 09, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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