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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,935 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part ...
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,935 reviews

March 09, 2023

I give the 5 stars simply for Tina Dickens. She helped me out when nobody else really seemed to want to help me out and for that I am greatly appreciative. From the looks of things on my last v More

by CHRISTOPHER.WPEELE
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 09, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 07, 2023

John Deuso and his team were incredible to work with. He was persistent in addressing the navigation feature in the new radio installed in my FIAT at Southern. More

by susuhharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Deuso & Tina Dickinson
Mar 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

Mar 07, 2023 -

susuhharris responded

My pleasure! I will definitely return to Southern for all service on my vehicle.

March 07, 2023

Amazing service. Quick and professional they where very through and had me out the door More

by PATRICK.CHRISTOPHER.KELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 07, 2023

Easy to deal with. Great customer service Only criticism is they need to pay a bit more attention to detailing preowned vehicles prior to sale. More

by morehart2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to hear from you again so soon, Michael!

March 06, 2023

Tina was very nice and helpful with the issues that my Jeep has. Now just waiting for parts to come in. More

by tdmac11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Mar 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 06, 2023

The service and Sam Vanderslice are excellent. I couldn’t be more pleased. Thank you More

by RTSHAWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Vanderslice
Mar 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 06, 2023

There was a five hour wait for state inspection. I was told there was only two people capable of doing this job available on saturday. More

by damoncaldwell40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

March 03, 2023

Jorge sis a great job getting me into my Wrangler. He did a great job of addressing any questions that I had. I was able to purchase the exact Jeep that I wanted. I appreciated all of the help that Jo More

by WDRuley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 03, 2023

There’s a reason why I keep coming back to Southern, and it’s simplicity. No runaround or games. More

by dennis.futch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Mar 03, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 02, 2023

DJ and Mark were fantastic in helping me out in choosing my car and getting it finalized. More

by kate.carr1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeJuan
Mar 02, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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