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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.2
2,820 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,820 reviews

August 06, 2022

Shawn Saunders was a great salesperson. He took the time to speak with me about our needs, discuss different options, as well as was very patient with my children. I enjoyed my car buying e More

by RAQUELWI071
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
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Aug 08, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 05, 2022

Good service. Straight to the point. Vehicle in condition that it’s advertised in- reliable. More

by julierico427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dantzler
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Aug 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 05, 2022

Very helpful people on the phone when I arrived at the dealership had no wait time coffee a snackOne game on my phone and they were done very good service More

by GEORGEBAILEY1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 08, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 04, 2022

The service to my vehicle was performed per required standards. The required service was performed with excellence.Thanks. More

by RCHANDRA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
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Aug 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us.

August 03, 2022

An overall good experience. The sales staff was knowledgeable and the inventory was good-I was able to get a good value on my trade and leave with a new vehicle. I would do bu More

by MCASEY6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! The feedback from the experience that you provide is invaluable to us as an organization. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 03, 2022

Great experience purchasing. No complaints, Jorge was very pleasant to work with thru the entire process. More

by Tony mck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 02, 2022

the maintenance code came back in within a week after repair. I left message to Sam didn’t hear anything yet. More

by arthford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 02, 2022

My car was stolen and you all could care less. Between the James dues I Cameron Shaw Jeff owens it is clear how customers are treated More

by Shelly Kralik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Shaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane dueso
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Aug 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your contribution, Shelly. To help management reach you, please provide us with your contact information and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Aug 04, 2022 -

Shelly Kralik responded

My current email is Shellykralik@hotmail.com. 757-285-9703 The dealership has my current information after sending this request to my late husbands email. My car was stolen in the middle of diagnostic testing (service persons words) so how do you have completed results, which by the way shows my car, that was fully paid for and had low miles, had nothing major wrong with it. I feel they stole my car and are now trying to put the blame on me some how.

July 31, 2022

David was straight forward and on it, immediately after I stepped foot on the lot. couldn't ask for anyone else to show me around. Really helped a brother out. walked away with a fresh Trail-hawk and full More

by TJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 30, 2022

From the time I pull up on the dealerdhip lot I was welcomed with open arms. More

by trayquan.smit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Privett
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Aug 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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