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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,935 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,935 reviews

October 07, 2022

Speedy service and friendly staff, however i have a jeep with a real spare tire and i wish the tire rotation included the spare More

by stephenparker9426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley More
Oct 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Stephen! We welcome your return in the future. Have a great day!

October 07, 2022

Saw some faces that I knew from Yesteryear , and some of them knew the real old timers More

by fehlnorfva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy that did my inspection
Oct 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 06, 2022

I have no issues at this time. The service was good. Customer service agent was great. More

by deriaengland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Names not familiar
Oct 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 04, 2022

The inner key of my car was lost. I called asking if any one found it, the lady who was very friendly and professional leve me a message saying that nobody knows nothing about. I feel More

by YOLIRIS777
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the person’s name
Oct 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 03, 2022

Eric Alexander was my salesperson- I give him a 10/10. Definitely recommend him, Travis the manager and James Regan. More

by JT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alexander, James Regan, Travis Tippett
Oct 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 03, 2022

Everything is extremely slow and no one follows up with you. I was waiting for parts to come in and rescheduled for service. Weeks go by before I have to call in myself and they say "oh the parts been here More

by dobetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina & Mechanic
Oct 03, 2022 -

dobetter responded

Furthermore, they somehow put 600 miles on my vehicle over the course of 36 hours. Absolutely ridiculous

Oct 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 01, 2022

Nas and Jay are the absolute best! Can say without a doubt this is the best car buying experience I’ve ever had. Southern has a customer for life. More

by Natasha Velazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nas
Oct 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 30, 2022

Tina (Service Rep) is very courteous and professional. Always insure my vehicle is properly serviced. I feel comfortable bringing my vehicle to Southern for service. More

by patrickjones43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina (Service Rep)
Sep 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 30, 2022

I have been getting service here for a few years they maintain and my vehicles. And purchase 2 vehicles here. More

by LATOYAROBERTS86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 30, 2022

Poor after purchase customer service, vehicles listed on web site don't have correct information, response from your contact us via your web site after 5 tries still no response, was mislead on vehicles, an More

by BOBBY54
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marvin Hanley
Sep 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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