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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,863 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,863 reviews

August 22, 2022

After almost a week of having my car I had to call several times to get the service writer and then she still didn't have an answer on what broke on my car. Told me that she would call me back after s More

by SAILCRUSADER
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service
Aug 23, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 21, 2022

The Service was good, timely and efficient. Very good service. I will definitely be back again! More

by TJHORNSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 21, 2022

This was the best car buying experience I have ever had. Everyone was so pleasant to deal with and zero high pressure. More

by SAXALICOUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
troy
Aug 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 20, 2022

Everything went great and I love my truck. My sale’s guy was very assertive and knowledgeable, great all around experience. More

by CHAMP113011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 20, 2022

Stevie was great! Thanks so much for the great service and care for my truck. More

by brkimbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie
Aug 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 19, 2022

Thank you Beatrice. Thank you for taking care of me. I thought I will be stocked waiting for my car, More

by ADDIEUSN
Recommend Dealer
Yes
Employees Worked With
Beatrice
Aug 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 19, 2022

Excellent sales and finance team. Very cooperative and no haggling. Best buying experience ever. Thank you David for the wonderful experience. More

by SZPARA_D_A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 19, 2022

Great customer service ! Tina is a great representative and is always helpful in any situation ! More

by PRISCILLA.WILKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Aug 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 19, 2022

Anthony was great. He was resourceful at finding what I needed and was not pushy. He was responsive and efficient in the whole process. More

by pfeiffer0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 19, 2022

Tina in Service is a breath of fresh air. Very helpful and courteous. Let her train the staff!! More

by Meyer Davis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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