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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,866 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,866 reviews

August 17, 2022

Great experience buying here. Very knowledgeable and super friendly. The hospitality is amazing. Would recommend to my friends in the area. More

by dvirwin74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Lewis, James Regan
Aug 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 16, 2022

They were professional, prompt and did a complete job. My truck was finished on time. More

by skyhawk.roh
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2022

Sam and the service staff are the greatest! Our 2009 Town & Country alternator died while on vacation and Sam was able to use the Chrysler MaxCare warranty to get us a new one installed in just More

by JTPHLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Mercedes
Aug 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 16, 2022

Not a so pleasant experience with a recall issue on my Ram to include the truck came back worse than when sent it in. The manager called me and I think we are on the right path to rectify this issue. More

by myeronstanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina Dickerson
Aug 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Stanley. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 15, 2022

My Old truck was being service that day. Jari saw me pulling up and took me to look at a new Ram 1500. As I left to go to service center he left me his number to him call back.. There a shor More

by frederick44va
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jari Sales, Beatrice Mills CSC, Kristy Freeburg Sales Professional, Keegan Meincke, Tina Service Center
Aug 15, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2022

Both Anthony and Mark were fantastic to work with. We saw the SUV we wanted Sunday morning, made an appointment to come in that afternoon and left with that vehicle and the deal we wanted. We were ve More

by mmaciel24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baillo
Aug 15, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 12, 2022

Stood and waited on service dept and was not even greeted for probably 5 minutes. Dropped 11am and I had to call to see if my car was done the next day at 3pm. More

by AMOORE2169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Aug 13, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 12, 2022

James Ragan was fantastic. Told him what I could spend and what I wanted and he delivered. Eric Alexander is alway a pleasure to work with and he had the car ready to go when More

by DIFREZ69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alexander
Aug 13, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 12, 2022

Need to train service tech better ,spilled oil in engine compartment didn't clean up! Also got oil on center console inside truck service lady cleaned center console please do better next time. More

by DTAYLOR1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley More
Aug 12, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 11, 2022

Getting my state inspection and oil change was an in and out experience, I arrived ~6:45 and was out by 8:00. Professional staff. More

by chink730
Customer Service
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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