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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,838 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,838 reviews
Verified Customer
July 06, 2022
I had to drive to the dealership twice(27 miles one way) to get updates, I could not get anyone to return a single phone call over a 3 week period!! to get updates, I could not get anyone to return a single phone call over a 3 week period!! More
by ROBEYDA1
Employees Worked With
Sam Vanderslice
July 05, 2022
Great service. Worked was done with-in the time frame promised. Actually early. Awesome communication with my advisor. Will be back. Worked was done with-in the time frame promised. Actually early. Awesome communication with my advisor. Will be back. More
by mupright
Employees Worked With
July 04, 2022
They did good work in a timely fashion. The only issue I had was I was told my tire rotation was going to be $20 and they verified it. When I got my truck back I was told it was $64. When I The only issue I had was I was told my tire rotation was going to be $20 and they verified it. When I got my truck back I was told it was $64. When I ask them why I was told that I was qouted for a car and not a truck and since I signed the work order I agreed to it. O there was no price that I saw on the work order and why does it cost 3 times as much for truck tires. I know they are bigger but there is still the same amount. More
by gsouthern
Employees Worked With
na
July 03, 2022
Went to look at Dodge charger scat pack it wasn't there yet so I put money down to hold it. A few days later car was delivered I was informed car had arrived I test drove the car fill out paperwork took ho yet so I put money down to hold it. A few days later car was delivered I was informed car had arrived I test drove the car fill out paperwork took home everything went smooth. More
by smithronald530
Employees Worked With
July 01, 2022
It was refreshing to go to a dealership and find the vehicles that were listed on the website. I have experienced the “bait and switch” far too often. The vehicle I purchased was not the one I initially vehicles that were listed on the website. I have experienced the “bait and switch” far too often. The vehicle I purchased was not the one I initially went looking for. But it was one that I saw on the website that I marked as a possibility. I am satisfied with my choice. More
by tammyhewston03
Employees Worked With
June 30, 2022
We have bought several vehicles here because of the Southern Hospitality Program and our awesome Service Advisor Sam. Our salesman, Davis, was great and did not pressure us to purchase our vehicle. He Southern Hospitality Program and our awesome Service Advisor Sam. Our salesman, Davis, was great and did not pressure us to purchase our vehicle. He was laid back and let us make the decision. More
by mgk
June 30, 2022
Great service Great people running the service department wasn't waiting long in the waiting room wasn't waiting long in the waiting room More
by NCEAGLES22
Employees Worked With
