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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,838 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,838 reviews

June 20, 2022

TINA is the best thing happening at Southern . Always cheerful to deal with. Iwill be back when needed. More

by rnelson1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina - Service Writer
Jun 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 20, 2022

the service associates, Tina and Stevie are absolutely fantastic. They were a great help to me. My jeep had 8000 miles on it so i brought it in for my oil change and tire rotation. Picked it up and sev More

by Spomeroy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie and Tina
Jun 21, 2022 -

Spomeroy12 responded

Really. Did you read the whole email.

Jun 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response. Our associates have received your feedback and will ensure that your next experience is a more positive one. Enjoy your day.

June 20, 2022

Take care of their customers like they’re family. I’ve already sent friends there who are looking for a new vehicle and will continue to do so because I know they will be taken care of! More

by BLAKE.SCHEARER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy, Todd Nichols
Jun 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 19, 2022

Tina is an excellent Service Advisor. She's the reason I get all my Ram service done at Southern. More

by MSLONE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Jun 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2022

This dealership has excellent service, an attentive staff, and gets me in and out very quickly. More

by oh1sleeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydnee
Jun 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 17, 2022

I feel that they need to improve their customer service skills. We had to fight to get a refund because they could finally transfer tags. More

by Danielle G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and will be happy to assist you in connecting with our team. To help our sales leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 16, 2022

The lady who put my service ticket in left her employment at the dealer. Nobody notified me when my car was done. When I called in it was ready (three weeks or more later). She had told me it might take up More

by reakat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
Jun 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jun 16, 2022 -

reakat responded

Ruth Arnold 757-635-1764

June 15, 2022

Great service, the only complaints my husband and I had was we went to buy an Alfa Romeo and walked into the Alfa Romeo side, but there was nobody there and no signs to denote that we needed to go over to More

by Jillian Hodges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 15, 2022

Awesome deals all the time. No hassle at all. Professionalism at its best. I l More

by klarkkent007
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 15, 2022

My service associate Tina was wonderful. She was very attentive and gone my van serviced and back on the road promptly. More

by BECKNERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Jun 15, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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