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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.1
3,421 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 3,421 reviews

May 18, 2023

They are really great at problem solving to meet all your needs no matter how big or small. Great listeners. They did not make me feel like I was being haggled. I felt like I was valued as a customer. More

by NANCY.O.MCLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Macy and the Finance Lady
May 18, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 17, 2023

Everyone was very polite and professional. The work was completed in the time it was promised. The lady that greeted me in the service center is very friendly and helpful. More

by Karen O
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Hood
May 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 17, 2023

Everything was fantastic. Placed an order for two new vans and this was delivery of the first Promaster and all went excellent. More

by TODD62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
May 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2023

Very very appreciative service friendly courteous variative to service needs. In a timely matter. Perform good service More

by CHERYLJACOBS413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again!

May 15, 2023

The service writer was personable and engaging. Service was timely and complete. The cashier was pleasant. Waiting area was clean and the Wi-Fi was nice to have. All in all 5 stars as always. More

by OBXVEALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown Service Personnel
May 15, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 14, 2023

Tina (service advisor) always does a good job. can't complain. friendly and customer service oriented. More

by JESSEGZAPATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tina - service advisor
May 15, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 12, 2023

I arrived close to lunch at dealership was greeted rite away and told that a couple of customers were ahead of me. With that being said was still out of their in a short time More

by edwardgiovengo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 11, 2023

Speed of service and professionalism of the employee of whom I worked with. Her name is Haley. More

by Foedot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley
May 12, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again so soon!

May 10, 2023

Excellent customer service, waiting area for customers was clean and the service was fast and my service advisor was very friendly More

by suppo40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 09, 2023

awesome as always- they are overworked but you would never know it !!! all smiles all the time- very friendly and professional More

by JAVAJP123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us! We appreciate your consistent and ongoing contributions.

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