Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.2
2,811 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Contact Dealership
View Awards

2747 N Military Hwy

Norfolk, VA

23518

Directions

By Type

Showing 2,811 reviews

March 02, 2022

Excellent attention given, Justin was a great sales person!!! I'd give him a raise!!!! : ) More

by csxsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 02, 2022

Service department was great. Donny was fast and friendly. I had an oil change and state inspection. More

by PETE.LEMAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny
Report | Print
Mar 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Pete! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 01, 2022

Great service all the time that we come here. Fast service, quality service, my go to place More

by INFO97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
Report | Print
Mar 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 01, 2022

Everyone is so efficient and I’ve noticed every customer is treated like a VIP. Service is also great. I highly recommend your business to all my friends and coworkers. More

by GESPINOSA1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily - Service Dept.
Report | Print
Mar 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 01, 2022

Everyone is always polite and respectful. They always work quickly and relay information about needed items for service, without trying to get us to do unnecessary work. More

by amberlrolls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Report | Print
Mar 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 28, 2022

I was able to get an appointment in a timely matter. Once there it took about an hour to do my oil change. More

by stlcardinals4ever76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
Report | Print
Feb 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 28, 2022

Super friendly and got my truck in and out, waiting for parts for repair! Will not take truck anywhere else! More

by dcraver78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Houston
Report | Print
Feb 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 28, 2022

Fast and efficient service. All questions answered. They are friendly, nice, respectful and courteous. They get you out in a timely manner. More

by jeannejennings7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Feb 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Mar 17, 2023 -

jeannejennings7 responded

The service was outstanding and fast

February 28, 2022

Always friendly, informative employees, would not take any where else for service. Bought it there and take both cars there for service. More

by ellispr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Samuel Vanderslice
Report | Print
Feb 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 27, 2022

The service department was very friendly and immediately helped me resolve the issue with my vehicle. More

by recollins27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in the service department
Report | Print
Feb 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

1
...
177
178
179
...
282