Southern Dodge Chrysler Jeep Ram FIAT

Fast and efficient Pulled in for the quick oil change and it was quick and efficient it was quick and efficient More

I was promptly greeted and my car went right into service, I had some coffee, watched some tv, and my car was ready! service, I had some coffee, watched some tv, and my car was ready! More

The new car manager Terance Gregory was a pleasure to work with. He went out of his way to help me complete the sale of my new truck and I am very appreciative of him and he should be recognized for his work with. He went out of his way to help me complete the sale of my new truck and I am very appreciative of him and he should be recognized for his excellence! However, it was extremely difficult to get thru your dealership's process. You were very much not understanding of the fact I have some personal sensory issues with sound . That along with having a lot of trouble getting my phone and computer to work with your Saturn software. You were overall as a group rather difficult to work with and extremely untimely in returning phone calls except Terrance who was a true professional. Even your GM who I contacted who promised he'd call back in trying to resolve some sales issues never did infact ever call me back . When I asked 5 different times to speak with the owner. I was told hes much to busy to bother even after weeks of waiting to get some issues resolved. The amount of my own valuable time that was wasted attempting to communicate with your team, waiting several weeks for return calls an text messages seemed to not be valued on your end . It seams much more priority is given to customers that are physically in your dealership vs. Customers that are out of state when the same priority should be given to any customer! All that said I would still concider buying another vehicle with you , but really only because Terrance is a great human being who seemingly was the sole person who really even cared about helping me. I strongly suggest that you have some alternatives in place for people like myself that aren't great with solving computer compatability issues. Additionally for people like me who struggle with sensory issues to have some alternative sales strategies in place . I own a long standing custom boat building & yacht interior renovation company. We very much respect our customer's time as well as their unique individual qualities. We have become rather good at catering to their needs which has led to many very satisfied repeat customers. While im sure your group of dealerships have had lots of success and satisfied customers, it couldn't hurt to improve your ways. The finance guy I spoke with was a disgrace. He was exteamly disrespectful to me and should be either be fired or go thru some serious training on how to properly speak with your customers. My truck was shipped to me an while the gentleman who delivered it to me was very professional , Your dealership didn't make any attempt to auctually coordinate shipping with my schedule and couldn't even provide me with the drivers name, the company he works for , or their contact which seemed a bit sketchy . The truck arrived in one piece but did have scratches on the driver's side painted running board and on the the area of th body above th tail pipe . These scratch still need to be professionally repaired as I expect my brand new truck to be in nothing less than flawless condition More

Good She tried to get the use car manger to pay for my radiator but he would only pay for half the bill, the first time I took it in on October 7. They couldn't find a leak , I took it back and they found radiator but he would only pay for half the bill, the first time I took it in on October 7. They couldn't find a leak , I took it back and they found the leak, they would only pay only half, I thought it should have been the dealer ship that should pay since I only had the Ramp 8 days when I took it back the first time More

Good She tried to get the use car manger to pay for my radiator but he would only pay for half the bill, the first time I took it in on October 7. They couldn't find a leak , I took it back and they found radiator but he would only pay for half the bill, the first time I took it in on October 7. They couldn't find a leak , I took it back and they found the leak, they would only pay only half, I thought it should have been the dealer ship that should pay since I only had the Ramp 8 days when I took it back the first time More

Happy that the issue was fixed but when I received the car back all of my sensors and my check engine light came on my back up camera stop working car back all of my sensors and my check engine light came on my back up camera stop working More

The process was very smooth. Tion was dedicated to making sure I had a vehicle that fit my lifestyle. He answered every question with ease! Tion was dedicated to making sure I had a vehicle that fit my lifestyle. He answered every question with ease! More

Good customer service very informative pleasant personality very accommodating has coffee and snack television for your wait personality very accommodating has coffee and snack television for your wait More

Great customer service, as she keep me informed from the time I dropped my car off until the time I picked it up. time I dropped my car off until the time I picked it up. More