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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,815 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,815 reviews
Verified Customer
June 04, 2025
I purchased my Jeep Grand Cherokee from this dealership with lifetime oil changes and state inspections. I’ve tried to contact and setup service 6-8 times over the phone and though the chat option with NE with lifetime oil changes and state inspections. I’ve tried to contact and setup service 6-8 times over the phone and though the chat option with NEVER receiving a call back. Poor sign of a customer service model. I chose to go into a different Jeep dealership for support. I tried the drive in quick service and waited 3.5 hours for ONLY an oil change. Poor customer service overall. Wouldn’t recommend the dealership to friends or family. More
by dkrooks
Employees Worked With
Front Service staff was great!!
June 03, 2025
The experience was awesome. James was the only dealer who approached me and my family. Couldn’t have asked for an easier and pleasurable experience. James was the only dealer who approached me and my family. Couldn’t have asked for an easier and pleasurable experience. More
by shawman1028
June 02, 2025
The service department employees were very courteous and professional, The mechanic Mr Scott Westbrook was great. My vehicle service was done on time. professional, The mechanic Mr Scott Westbrook was great. My vehicle service was done on time. More
by jshoel
May 31, 2025
I was told you use OEM parts only. I checked the cabin air filter and I believe it's among the cheapest air filters. I haven't checked the engine air filter but I am assuming it's chea I checked the cabin air filter and I believe it's among the cheapest air filters. I haven't checked the engine air filter but I am assuming it's cheap as well. More
by sardie70
May 30, 2025
Work was done on time and correctly. No need to have any work redone. Great job No need to have any work redone. Great job More
by gcmathei
Employees Worked With
May 29, 2025
Service department was good and the work was completed on time, young lady that helped me was kind and polite. time, young lady that helped me was kind and polite. More
by charittajohn1962
Employees Worked With
May 27, 2025
Had to bring car for reservice for something that was supposed to be taken care of back in December. Previos service agent (Tim) was horrible. However, the service agent assigned this time (Tina) was ex supposed to be taken care of back in December. Previos service agent (Tim) was horrible. However, the service agent assigned this time (Tina) was excellent and went out of her way to fix my car and finish the job Tim neglected. Much better this time around! More
by tinad0
Employees Worked With
May 27, 2025
Service manager was amazing. Made me feel at ease, keep me up to date with everything that was going on. Overall, he took great care of me. Very satisfied with this experience! Made me feel at ease, keep me up to date with everything that was going on. Overall, he took great care of me. Very satisfied with this experience! More
by jmarnati
Employees Worked With
Service manager was Ken.
