Southern Dodge Chrysler Jeep Ram FIAT

The service team took care of my vehicle with care and integrity, I couldn’t be more pleased with the experience! integrity, I couldn’t be more pleased with the experience! More

I like. The new appointmand service.But you always try to get something else done so I have to pay. The new appointmand service.But you always try to get something else done so I have to pay. More

The service dept is possibly the worst I have ever experienced. I had a scheduled oil change and state inspection not only did they tell me they were behind but to try again the next day and they don’ experienced. I had a scheduled oil change and state inspection not only did they tell me they were behind but to try again the next day and they don’t offer loaner vehicles. Then proceeded to take 4 days to complete the oil change and state inspection. I kept having to call and get updates or track my vehicle down. It was absolutely horrible. More

The stealership simply put in a new fuse box yet kept my car for over a week I believe around 11 days. During that time. My "customer advocate never informed me of anything I was constantly hunting down inf car for over a week I believe around 11 days. During that time. My "customer advocate never informed me of anything I was constantly hunting down information on my car to the point where on the final day I hunted down my car in the parking lot with the windows down and it being unlocked. It was ready for me to pick up yet no one ever called me. Their communication was absolutely horrible I told them I would not be bringing my car back due to this. I rather pay the premium at home and be informed and actually get customer service and communication then sit there in the dark chasing them down to get information mind you I paid a premium for this service and expected way more than they delivered. More

This place is a freaking dumpster fire. If you can avoid it I definitely would. If you can avoid it I definitely would. More

???? to “ How would you rate Fabrice (?) in the service department ? (5=excellent 4=good 3=average 2=fair 1=poor) ” department ? (5=excellent 4=good 3=average 2=fair 1=poor) ” More

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Team did a great job handling the oil change. The guy who checked my truck in was very professional and friendly. The guy who checked my truck in was very professional and friendly. More

This is the worst service and the service manager tells me he has 40 vehicles waiting. My truck has been into the service dept. approx. 8 time for the samething. You would think they would make my truck a me he has 40 vehicles waiting. My truck has been into the service dept. approx. 8 time for the samething. You would think they would make my truck a priority since they haven't fixed it yet. They can't find out why the HVAC fan shuts off when its excessively hot out side. So their excuse is can't duplicate conditions. I will not recommend Southern Dealerships to anyone. I would advise them to purchase anywhere other than Southern dealerships. xxxx, they fixed my back up camera with a zip tie. Their terrible. There are 3 individual where I work that ahs had bad dealing with your service dept. Your service Department does not deserve any stars. More