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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,804 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,804 reviews

May 09, 2019

Great! Thank you for a great time and I would recommend this dealership to anyone because you guys don’t pressure the buyer. Thank you again. More

by JMJ42095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Little
May 10, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Southern Dodge Chrysler Jeep Ram! If there is anything else we can do for you, please feel free to give us a call. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

May 07, 2019

Great experience I had a great experience from the time I met my salesman Carlton Little. He worked with me and explained alot of things with me and was super nice and More

by DARYL.LATIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Little
May 10, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Carlton. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

May 01, 2019

Wonderful Experience My experience was wonderful ...Troy (dealer) was very professional ...He took his time to make sure that I get the car that I wanted🙌🏽..Helped me w More

by JLOUISGLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Lewis Jr.
May 10, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Troy and the rest of our team and we look forward to working with you again down the road. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

May 01, 2019

Purchasing car Miscommunication with finance. Once you finish your negotiating, there should be no further pressure from finance, etc to sell you more packages. That More

by EMILYABURKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd & Jenny
May 10, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate the feedback and are pleased that your experience with Jenny and Lloyd was so positive. Our main priority is to provide excellent customer service. This includes taking the time to explain all parts of your contract, and we strive to avoid any miscommunication that may take place. Please contact me at your convenience so I can hear more about what happened. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

April 30, 2019

awesome customer service / knowledge southern listened to my needs and help me get them. Everyone was polite and very knowledgeable of their products. love them I would recommend this lo More

by KCHURCH03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Roney, Alannah Gurecki
May 10, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

April 29, 2019

Awesome Kevin Lovell and Jenny Biles contributed to me getting my vehicle. They are professionals and treat you with respect and ensures that you get the vehi More

by cvjohnson0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Biles , Dan Jordan
Apr 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Kevin and Jenny and the rest of the Southern Dodge Chrysler Jeep Ram team. Thank you for choosing us for your automotive sales needs and we look forward to working with you again in the future. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

April 27, 2019

Outstanding Top notch customer service. The team at Norfolk Southern JCS, worked tirelessly and efficiently to put me in the right vehicle at the right price. More

by JWH1344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Paice
Apr 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

April 26, 2019

outstanding hospitality! I would recommend Southern Jeep to anyone that knows the haggle that goes with car buying. It can be overwhelming and draining: this does not have tha More

by CLEMI10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Staton, Jeff Owens
Apr 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

April 25, 2019

Great They went out of there way to make sure I was in the truck I wanted and got me in the price range I needed to be in. More

by RONSTACY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Roney, Reubin Houston
Apr 26, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Congratulations on your new truck! Thank you for taking the time to write about your experience with us. I’m so happy to hear we were able to help you find the vehicle that you wanted. If you have any further needs, do not hesitate to stop by for a visit. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

April 25, 2019

Used car purchase. Kevin took my needs into consideration. He was excellent and worked with my budget. This was my second purchase with Southern . The customer service More

by TONICABD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for leaving us this great review. We are very happy to hear that Kevin took care of you and provided you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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