Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
3,537 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,537 reviews
Verified Customer
February 16, 2026
Friendly, courteous. Keep me informed and had a warm comfortable waiting area. Repairs were made in a timely fashion. Price was reasonable compared to dealerships. Keep me informed and had a warm comfortable waiting area. Repairs were made in a timely fashion. Price was reasonable compared to dealerships. More
by SGREER7754
February 16, 2026
Always friendly and fast service. Will continue to come back She is always a pleasure to work with and keeps me updated during my time at the dealership. She is the reason I come back Will continue to come back She is always a pleasure to work with and keeps me updated during my time at the dealership. She is the reason I come back. More
by fin4390515
Employees Worked With
I think is was Heather
February 16, 2026
Friendly and courteous customer service agents. The service was quick. Warm spacious and welcoming waiting area. With free hot beverages. Prices were reasonable for a dealership. The service was quick. Warm spacious and welcoming waiting area. With free hot beverages. Prices were reasonable for a dealership. More
by SGREER7754
Employees Worked With
Service Department
February 14, 2026
I brought in my vehicle for routine maintenance, and it was taken care of in an extremely timely manner. I also want to add that there was no waiting list for an appointment, as they set up my appointment was taken care of in an extremely timely manner. I also want to add that there was no waiting list for an appointment, as they set up my appointment three days after I called for the appointment. Extremely professional! More
by Gilmarc
Employees Worked With
The gentleman's name started with an F.
February 14, 2026
Brought vehicle in and it was assigned to Technician Mike Leonard to replace the fuel pumps which were previously ordered. He performed the job expediently. Don't remember the Service Advisors name but she d Leonard to replace the fuel pumps which were previously ordered. He performed the job expediently. Don't remember the Service Advisors name but she did an excellent job. More
by Corjam35
Employees Worked With
John Deuso Ron Rytter
February 13, 2026
Knowledgeable and polite service staff. Comfortable waiting area. Work completed on time.Easy shuttle service Comfortable waiting area. Work completed on time.Easy shuttle service More
by Be
Employees Worked With
February 12, 2026
Service rep was great. Your automated system is horrible. Paid for a part NEVER received a call to say it was in. 5 months later I walked in to find out it has been sitting Your automated system is horrible. Paid for a part NEVER received a call to say it was in. 5 months later I walked in to find out it has been sitting there. More
by d.hardway
Employees Worked With
Dont remember. She was great. Other issues for the company to work on.
