Southern Dodge Chrysler Jeep Ram FIAT

Fast and efficient I couldn't ask for better service they were fast it was done right the first tim. Every one was friendly I can't complain I couldn't ask for better service they were fast it was done right the first tim. Every one was friendly I can't complain More

Poor communication, poor service My car was towed there. AAA confirmed that it arrived at arrived at 5:15. I was assured that "I would get a call once my vehicle arrived." Nothing. I My car was towed there. AAA confirmed that it arrived at arrived at 5:15. I was assured that "I would get a call once my vehicle arrived." Nothing. I called at 5:30. Service stated 'nobody dropped off a car.' Asked if someone could physically verify if my car was there. No one could 'find the time' to look in the parking lot. Finally spoke to a Manager (I believe he was Sales) to verify my car's physical presence. I at least got that assurance from him. As far as the service, I never received a call with an update; all calls were initiated by me. Before coming to pick up the vehicle, I spoke to the service advisor, he said the battery was changed, and everything was fine. With the myriad of indicator lights when I brought it in, I asked if all codes were cleared. He said "yes." Finally picked up the (unwashed) vehicle, and CEL was still on. "Oh, I was thinking of a different car." Took it back to have techs clear the code, they couldn't do it (I wouldn't have picked up the car had I known that.) I was assured "Oh, you could drive it to Kalamazoo, as long as the CEL isn't flashing." The car started sputtering before it even made it off the lot. Made it home, then died again; didn't quite make it to Kalamazoo. In short, ZERO communication from Service, and techs couldn't find the issue. Unimpressed. Issue finally resolved at a local auto electric establishment. Skim error, which is something that I would like to think that the dealership could have identified. More

Tire Issues Had a nail in my tire, turned out it did not penetrate through, also thought my appointment was at 9:00 it was actually 10:00, they were still able to Had a nail in my tire, turned out it did not penetrate through, also thought my appointment was at 9:00 it was actually 10:00, they were still able to accommodate me anyway. Kudo's More

Car was.cleaner pick it up My truck was cleaner when I brought it in I had to have it cleaned the service was good the person who gave it back to me just walked away with out sa My truck was cleaner when I brought it in I had to have it cleaned the service was good the person who gave it back to me just walked away with out saying anything to me so I. Just drove away but I will come back again for a new truck More

Friendly Communication was great! Sean helped me out a lot based on what I was comfortable with.The process was easy and quick thanks to Mark in finance who wa Communication was great! Sean helped me out a lot based on what I was comfortable with.The process was easy and quick thanks to Mark in finance who was great also! More

Always great service I’m always satisfied when I bring my car in for service. The team is always polite and helpful, and I know in good hands with the Southern team. I’m always satisfied when I bring my car in for service. The team is always polite and helpful, and I know in good hands with the Southern team. More

Great car buying experience! The salesman was very professional, considerate of my time, and helpful with making my decisions. There was no pressure at all. Great place to buy! The salesman was very professional, considerate of my time, and helpful with making my decisions. There was no pressure at all. Great place to buy! More

oil change appointment Amanda Kelly was very professional and kind. my wait time was just as she stated one hour, Amanda provide me with a check list of my vehicle that allo Amanda Kelly was very professional and kind. my wait time was just as she stated one hour, Amanda provide me with a check list of my vehicle that allowed me to see that my vehicle was in good standard just need air in tires. great location More

Excellent Great dealership, sales associate was very knowledgeable and informative. Listened to what I wanted and did not hassle me with what I didn't want. A+ Great dealership, sales associate was very knowledgeable and informative. Listened to what I wanted and did not hassle me with what I didn't want. A+ Service More

Great experience all around Great experience! Salesman was best one I ever dealt with. He listened to what I wanted and did his best to work it out. I went in expecting a used ve Great experience! Salesman was best one I ever dealt with. He listened to what I wanted and did his best to work it out. I went in expecting a used vehicle but they were able to work it out and get me into a brand new one at not much more in price. I went to the sister dealership first and they werent listening to me and didn’t try to work with me in anyway. They were trying to push a car on me that I said multiple times that I didn’t want. This dealership and the people there are much better to deal with. They worked with me through text and email until I was able to get over there and then they had everything done in a matter of a day. I had a great experience overall More