
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Over the top! My Service Rep Sam Vanderslice was simply amazing: I realized that my state inspection sticker expired and rushed over to Southern. That was four days My Service Rep Sam Vanderslice was simply amazing: I realized that my state inspection sticker expired and rushed over to Southern. That was four days before hurricane Florence was supposed to hit our area. So my husband, who is in the Navy, got taken away the following morning, which left me having to take care of two small children, a cat, a household and a possibility for mandatory evacuation. Oh, and I am 5 month pregnant with a full-time job. Despite me calling Sam freaking out over everything with all my pregnancy hormones kicking in, he remained calm, polite and tremendously patient with me. Two days later, my car was ready to go with brand new tires and a shiny renewed state inspection sticker. Sam offered their pick-up service and my Valet Colt (pardon if I got his name wrong) was absolutely amazing as well! He went extra mile and honored my request to be picked me up from work, he then took me to the shop, waited for me to finalize all the paperwork, followed me in to my home, and then took me back to work. That was absolutely unexpected and very much appreciated. Outstanding customer service! Thank you so much for taking care of me and my family in the time of need - I will never forget your acts of kindness. I would like to submit my review to the Upper Management team at Southern - these individuals need to be praised for what they do! Nelly Boring More
Oil change Kenny S. Is an awesome person-great service manager. He always goes above and beyond for customers. He is a great asset to your company. Kenny S. Is an awesome person-great service manager. He always goes above and beyond for customers. He is a great asset to your company. More
Terrible I went in for a state inspection. There was ZERO friendliness from the individuals who accepted my car. When my car was done they didn’t even remember I went in for a state inspection. There was ZERO friendliness from the individuals who accepted my car. When my car was done they didn’t even remember that I was the owner of the vehicle. When I went to check out the man left me with the woman with no guidance as to where or whom to my vehicle up from. It was terrible, terrible service. I will never go back to this dealership for anything regardless of what is needed. More
Great Service!!! The service was wonderful!!! The mechanic, "Jay", called me consistantly with updates to the repairs of my vehicle. The service was fast and with firs The service was wonderful!!! The mechanic, "Jay", called me consistantly with updates to the repairs of my vehicle. The service was fast and with first time quality. After repairs, my vehicle was checked over for any other issues, and upon my approval, my filters were replaced, new wiper blades, and an oil change, all at an amazingly low price. Because of sales, service, and the EasyCare program, buying my vehicle from here is one of the best decisions i have ever made!!! More
Very Good Just purchased a 2019 Dodge Ram 1500 Quad Cab. The Southern team were great to work with. Very knowledgeable . Always available during the whole proce Just purchased a 2019 Dodge Ram 1500 Quad Cab. The Southern team were great to work with. Very knowledgeable . Always available during the whole process. More
Great Experience! I had a wonderful experience shopping for my new Dodge Durango! Thank you to the sales managers Dan Jordan and Branden Roney, along with my specialist I had a wonderful experience shopping for my new Dodge Durango! Thank you to the sales managers Dan Jordan and Branden Roney, along with my specialist Sean Vaught! :) More
Great experience! Sean Vaught was very professional and knowledgeable about the car I purchased. He was able to offer a better deal than competing dealerships and pers Sean Vaught was very professional and knowledgeable about the car I purchased. He was able to offer a better deal than competing dealerships and personally transported my vehicle from NC to VA. More
I like Dodge Chargers. I purchased a new 2012 Dodge Charger and a new 2015 Dodge Charger at the dealership so it was natural for me to purchase my new 2018 Dodge Charger at I purchased a new 2012 Dodge Charger and a new 2015 Dodge Charger at the dealership so it was natural for me to purchase my new 2018 Dodge Charger at Southern also. More
Great experience I dropped my car off in the morning and they fixed it while I was at work, it was ready by the time I was off. I dropped my car off in the morning and they fixed it while I was at work, it was ready by the time I was off. More
Long delay with little useful work done Work did not begin until a day after I dropped it off. I had to initiate contact to get an update each time and they found no solution to some very no Work did not begin until a day after I dropped it off. I had to initiate contact to get an update each time and they found no solution to some very noticeable issues. More