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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,834 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,834 reviews

October 03, 2018

Helpful Everybody was friendly, Cale was very helpful and took lots of time trying to find me exactly what I was looking for. Jenny was very friendly and help More

by SALVONANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cale Spafford
Oct 11, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for leaving us this great review! We are very happy to hear that Cale, Jenny, and Alex could be so friendly and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 03, 2018

Spot on Truly like southern. I have three vehicles and have them all serviced here to include my Chevy. Quick and reliable service. The staff has improved ov More

by RCVJPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Livingston, Verena Eissinger, Jamila Braxton
Oct 15, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that this is what you have always received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 03, 2018

Vehical Recall Notices We've been customers at this location for over 35 years. During that time we've purchased 3 new vehicles and had our others serviced there as well. Fo More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Farless
Oct 11, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to leave this wonderful review! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 02, 2018

New beginnings!! Samuel was accommodating and great. Sales reps were on point. I’m fully vested. Just be mindful of our time! I’m thinking about our next purchase. Th More

by JENNIFERMMALPICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny, Samuel Oni
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the great feedback, Jennifer! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Take care, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 02, 2018

Wheel bearing replacement Had an appointment for 730am. Took them a while to determine if it was the wheel bearing but once they did, it was extremely quick. Nancy was friendl More

by DANIELSULLIVAN8808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Daniel, it’s great to know that Nancy provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 02, 2018

Knowledgeable crew and helpful Mike Leonard Damn good mechanic best one on the staff. Denny Ambrose the best parts man on your staff. Company would be in SERIOUS TROUBL More

by Mopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Leonard, Denny Ambrose
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 02, 2018

Speedy Service When I first arrived for a quick oil change, I was told it would be 2 hours. I had only been there for about 30 minutes when my car was done. I have More

by DIANACARR48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Livingston, Taylor Jones
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Diana, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thank you, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 02, 2018

Kevin, The salesman was great to deal with. The overall experience was a good experience. There was no pressure put on my wife or myself. We enjoyed the interaction with all the people we dealt More

by WOOTDOGVB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 02, 2018

In for a Recall and Oil Change I surprise of what a short wait I have for this services, was greatful because I had to to back to work, great job from the crew More

by COOPAKCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Farless
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your great review! We're glad that we were able to help you out and make it possible for you to still get back to work on time. We'll be sure to pass your thanks on to Glenn. We look forward to working with you in the future. All the best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 01, 2018

Oil change I arrived at the appointed time and the car was ready in 30 min, just liked promised. Glad I purchased from the dealer. You get great service! More

by RIDDLES7819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamila Braxton
Oct 02, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! All the best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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