
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Jean_NewCar We initially had a negative experience with the dealership as it took going here 4 times before we were able to get any salesmen to help us. It was n We initially had a negative experience with the dealership as it took going here 4 times before we were able to get any salesmen to help us. It was not until the fourth visit to the dealership that a salesman actually came out to help us find and buy a car. Carlton was awesome. He is a very patient and funny guy. He is the salesman to get. My guess would be he was not there on those previous days because he immediately came out to greet us with a friendly smile and a willing attitude to work with us. He gets all 10's. He is the only reason that I am giving the dealership a high rating. More
Saved the day! Thanks to the staff and the technicians for taking care of every need concerning my car inspections repair. They relieved every concern, from parts re Thanks to the staff and the technicians for taking care of every need concerning my car inspections repair. They relieved every concern, from parts replacement to rental car service. Nancy and staff were outstanding! More
Good experience Robbie was super awesome, I changed my mind multiple times about numerous details and he worked with me every step of the way. Good experience. Robbie was super awesome, I changed my mind multiple times about numerous details and he worked with me every step of the way. Good experience. More
Courteous, caring and expeditious Customer service was top notch and accommodating. They worked with me and the service was quick. They were not pushy but provided recommendations fo Customer service was top notch and accommodating. They worked with me and the service was quick. They were not pushy but provided recommendations for my next visit. More
Knowledgeable and easy to work with Josh was quick and easy to work with and kept us in our budget on getting a new car. He was friendly and knew found the car we wanted at another lot. Josh was quick and easy to work with and kept us in our budget on getting a new car. He was friendly and knew found the car we wanted at another lot. More
Inspection and oil change The reception person was courteous. The work performed was done within the estimated time frame. In addition, a check of.the vehicle revealed a coupl The reception person was courteous. The work performed was done within the estimated time frame. In addition, a check of.the vehicle revealed a couple of things that needed to be done. More
No communications You call and can NEVER get a person to talk to. Messages are not returned Asked 3 times for an updated oil change sticker - still not done. Quite a You call and can NEVER get a person to talk to. Messages are not returned Asked 3 times for an updated oil change sticker - still not done. Quite a nightmare with the service center. So much for the free oil changes. My car was in there for nearly five days... . More
Great Experience What a great experience! I found my dream car and I feel like they treated me like family. I was very happy with Carlton and I would definitely reco What a great experience! I found my dream car and I feel like they treated me like family. I was very happy with Carlton and I would definitely recommend Southern to family and friends. More
Regularly scheduled service I went in for the quick lube service for the regular service plan and found my experience satisfying with professional, kind, caring and enthusiastic I went in for the quick lube service for the regular service plan and found my experience satisfying with professional, kind, caring and enthusiastic personnel. More
Awesome Purchase A Great experience. Professional, truthful no games played. I appreciate that approach. Future purchases will be made here again again. Thanks aga A Great experience. Professional, truthful no games played. I appreciate that approach. Future purchases will be made here again again. Thanks again and will recommend to anyone who needs to make a Car purchase. More