
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,760 reviews
They lied to me only to get in the door. The Atlas I made an appointment for wasn't even at their location. I called before showing up and confirmed the Atlas was still available. I was The Atlas I made an appointment for wasn't even at their location. I called before showing up and confirmed the Atlas was still available. I was told, yes. I showed up 15 minutes later only to find out the Atlas was sold. xxx? Complained to management only to be insulted with "we have other vehicles to look at" I did my own research and discovered the Atlas was sold the day before. Plus it was never at their location. Wasted a beautiful Saturday being lied to and deceived. If they lied to me only to get me in the door. What do you think they do to people who buy. More
The employees were very pleasant and extremely helpful throughout the process! They were there to listen and not just sale! throughout the process! They were there to listen and not just sale! More
The service was great, did not have to wait long before my truck were ready my truck were ready More
I wanted to leave a phenomenal review for Shalie One of the service advisors. And Dave, one of the mechanics. We have had Dave for quite some time working on our vehicles. He is absolutely amazing with his the service advisors. And Dave, one of the mechanics. We have had Dave for quite some time working on our vehicles. He is absolutely amazing with his knowledge and hospitality so on and so forth.Shalie Is one of the friendliest service advisors very easy to work with and definitely has a lot of patience. She also has amazing hospitality. She had gone over and beyond to make everything just right. We have been coming to this dealership for 22 years. Both these southern employees are absolutely amazing. Thank you guys very much. More
I had my truck in for service, mostly because I could not find my tire and went to the parts department to buy one. Greatly appreciate the parts guy helping me find it and he did not know either, but finall find my tire and went to the parts department to buy one. Greatly appreciate the parts guy helping me find it and he did not know either, but finally found it under the passenger front seat. Great fun for that and they topped off my fluids while there with no charge More
I was assured that this job would be completed if I brought the vehicle in at 7AM. I got up at 4AM drove the 60-70 miles (130-140 RT) to Southern crossing the Chesapeake Bay Bridge-Tunnel. Tolls+fuel= brought the vehicle in at 7AM. I got up at 4AM drove the 60-70 miles (130-140 RT) to Southern crossing the Chesapeake Bay Bridge-Tunnel. Tolls+fuel=$60-70. I sat around waiting. At about 11AM, I was informed that the job cannot be completed. I warned them before I brought the truck in that it needed a high baydon. Was told they have that covered, The fellow who did my take-in was very pleasant. There's just something very wrong somewhere else in the chain of command. Wouldn't you be upset if you were in my shoes? More
I was very pleased with the customer service I received from Lowen Johnson. He was very helpful & very knowledgeable! He reached out to me and offered further assistance with my vehicle if I need it and th from Lowen Johnson. He was very helpful & very knowledgeable! He reached out to me and offered further assistance with my vehicle if I need it and that to me is great customer service! I would definitely buy another vehicle here & will refer others as well! More