
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Everyone was great and helpful. The service department was fast and the courtesy driver dropped us off at the outlets while we waited. The service department was fast and the courtesy driver dropped us off at the outlets while we waited. More
The service at Southern Dodge Chrysler is top notch. We drive from near Pungo to get our car serviced at this dealership, it's that good! We drive from near Pungo to get our car serviced at this dealership, it's that good! More
I came in for an oil change and the next day my oil plug flew out while driving down the interstate because it want torqued down after the oil change. After that I had to get my car towed to the dealership flew out while driving down the interstate because it want torqued down after the oil change. After that I had to get my car towed to the dealership while I also had to go back to pick up a loaner vehicle until mine was looked over. They gave me a 2023 jeep grand Cherokee, while driving this car home the radiator hose became disconnected from the engine and the engine started smoking violently. I pulled over and popped the hood which was how I saw the hose disconnected and called the dealership back. The dealership then instructed ME to connect the hose back and add water to the radiator!!!! At this point I was over it and just fixed it myself. More
This has been the best dealership I have dealt with. I made the mistake of purchasing my truck from another dealership because they had it in stock. I have regretted it ever since and still come to you I made the mistake of purchasing my truck from another dealership because they had it in stock. I have regretted it ever since and still come to you for service. More
Very respectful. And courteous, I felt safe and comfortable and finish in a timely fashion. And courteous, I felt safe and comfortable and finish in a timely fashion. More
There was terrible customer service at this location. We’ve tried calling to make an appointment and did not get an answer. Tried the online appointment option and that didn’t work. So we brought our new We’ve tried calling to make an appointment and did not get an answer. Tried the online appointment option and that didn’t work. So we brought our new truck in and the service center was rude about us doing that. We only needed a fuel filter and oil change. They responded we might can get to it tomorrow. We dread having to deal with them at all after spending $70,000 on a truck. More