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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,761 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,761 reviews
Verified Customer
July 31, 2023
Sam Vanderslice- Service Adviser was great. Got me in and out within 2 hours. Thank you!!! I’ve never really had any issues with Southern which they have not fixed!!! Got me in and out within 2 hours. Thank you!!! I’ve never really had any issues with Southern which they have not fixed!!! More
by dayna33064
Employees Worked With
Samuel Vanderslice
July 29, 2023
Fantastic customer service. We really appreciate everyone at the dealership. The sales.manager. sales person, finance dept, and even the nice young man who did our detailing we We really appreciate everyone at the dealership. The sales.manager. sales person, finance dept, and even the nice young man who did our detailing were all amazing. More
by PEGGYSHICKS
Employees Worked With
Other Employees :
Tom , Todd Nichols
July 28, 2023
Southern has always treated our family as their family. They go the extra steps to make sure we are satisfied. Thank you and God Bless your company. They go the extra steps to make sure we are satisfied. Thank you and God Bless your company. More
by timhf9633
Employees Worked With
can not remember
July 28, 2023
When I arrived at the dealership, I was informed that the service center computer network was inoperative. I continued to receive an update as the day progressed and within 2 hours they were able to service service center computer network was inoperative. I continued to receive an update as the day progressed and within 2 hours they were able to service the vehicle. The TPMS was not working and the technician reset the sensors, but did not or was unable to find the cause. The issue appeared to be resolved, however the issue has again recurred and I will have to bring the vehicle back to be serviced. I would give the service center a 5 star rating except for the fact that the problem I had ultimately was not resolved. More
by TOM_JUDI.MCKENNA
Employees Worked With
Tina
July 27, 2023
Great service and very informative. Justin Cannady was great to work with and worked hard to get what we wanted. Heather Prince was so nice and worked within our schedule to get all th Justin Cannady was great to work with and worked hard to get what we wanted. Heather Prince was so nice and worked within our schedule to get all the paperwork completed. More
by DURENEHIGH
Employees Worked With
Justin Cannady
July 27, 2023
Awesome service ! !! State inspection and Southern Oil change. 1 hour 10 minutes. Sam and Tina were so helpful !!! !! State inspection and Southern Oil change. 1 hour 10 minutes. Sam and Tina were so helpful !!! More
by Blue Skys
