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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,837 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,837 reviews

September 06, 2023

My van was serviced state inspection and oil/filter changed quickly with a called back. Thank you for your quick service More

by rmleahy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to have you back with us again, Richard!

September 06, 2023

Service advisor was very helpful and professional. Vehicle was completed when promised. Woul use again. More

by jlschneirla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickerson
Sep 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 06, 2023

Lowen is a great guy, quick and easy, took care of me. would recommend again More

by STEWARTJOSEPH010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 06, 2023

It took 3 hours to get an oil change and a state inspection rejection sticker. More

by CHAPSDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Sep 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"CHAPSDEAN" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Sep 06, 2023 -

CHAPSDEAN responded

Scott Dean 2016 Subaru Forester

September 06, 2023

I bought a new Wagoneer for my wife a month ago and the information system does not work. The speakers are also blown. This was a fail starting with the sales team, but now nobody in-service will return ph More

by JASO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edwin in sales.
Sep 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"JASO" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 05, 2023

Good service department. Good communication throughout. I routinely use southern for my service needs. Highly recommended More

by CITADEL_NAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to have you back with us again, Michael!

September 05, 2023

Found a vehicle online, went to dealership to view the vehicle. After walking the entire lot I went inside to inquire. A person met us at the door and asked if we were looking for someone. I told him I’m More

by reidinva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

September 05, 2023

1) The people were pleasant, which is expected when they’re making money. 2) Not sure about their “certified” inspection. I found a half smoked cigar in the back door. The engine coolant was low. Wa More

by Michael Short
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don’t remember the salesman’s name
Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

September 05, 2023

Rashad helped me get into the truck I've been wanting since I could drive. Thank you for your help and expertise. More

by christopher.evering
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rashad , Todd Nichols
Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 04, 2023

great follow up to install my part that had to be ordered in and out in minutes and it is working properly. BZ to Haley again, so nice, polite, and kind every time. look forward to seeing her again for my More

by NASLLVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley in service
Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your continued loyalty and support!

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