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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,759 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,760 reviews
Verified Customer
July 13, 2023
Everyone I interacted was courteous and seem interested in taking care of me and my vehicle. Great service! in taking care of me and my vehicle. Great service! More
by apla57
Employees Worked With
July 12, 2023
It was very good. However I did not appreciate being called over 10 times to complete this survey. But hey look. It worked. Good job . I will go somewhere else next However I did not appreciate being called over 10 times to complete this survey. But hey look. It worked. Good job . I will go somewhere else next time. More
by codyrufener
Employees Worked With
Idk
July 10, 2023
the service was good even though i wasn't. The one dropping my truck off. But was related to me that the service was outstanding all across the board.. Job Well Done The one dropping my truck off. But was related to me that the service was outstanding all across the board.. Job Well Done More
by jstilley23
Employees Worked With
July 10, 2023
They did their best to make our experience positive and without any worries or concerns. without any worries or concerns. More
by T.RICHARDSON
Employees Worked With
July 10, 2023
I am very satisfied with the service . Sam found the problem with the heating system and had it fixed quickly. It is always a pleasure to use Southern Dealership for service and repairs Sam found the problem with the heating system and had it fixed quickly. It is always a pleasure to use Southern Dealership for service and repairs. More
by CHITWOODS2
Employees Worked With
Sam Vanderslice Number 10!
July 07, 2023
I had a good experience at this dealer. It has always been great. They helped me a lot with my transmission and I always appreciate the oil change service. It has always been great. They helped me a lot with my transmission and I always appreciate the oil change service. More
by LRNQUESADA
Employees Worked With
Sam
July 05, 2023
Tina was excellent she accommodated my situation perfect and always called for follow up. she also was great at assisting the other coworkers . and always called for follow up. she also was great at assisting the other coworkers . More
by HEYOTEY
Employees Worked With
Tina, in service
July 05, 2023
We bought a Jeep Wednesday, June 27th. There was a recall on the vehicle, both my husband and I questioned it, and were told by several people, do not worry, its just a safety video. We t There was a recall on the vehicle, both my husband and I questioned it, and were told by several people, do not worry, its just a safety video. We trusted them and left with the Jeep. Thursday, David called me and said that he would come and get the jeep and have the recall fixed. He then came back to my office and and said that it could be a day, week, he was not sure. So much for the safety video. He said he had another Jeep, I asked about the price and he said he would make it work. The payment went up another $100, I believe it was, so much for working on the price. When we took delivery, there was only one key and no book. We received the book on Friday, but we are still waiting for our second key fob. I was there Friday, June 30th, for a code reading. I inquired about the key fob and David said they would find it or order another one for us. Today I left a voice mail message, but have not heard back. We need the other key and my husband and I feel that a brand new vehicle should have two key fobs. We do not understand why we did not receive better answers on Thursday or Friday. Today is Wednesday, and still nothing. Poor service, especially for this vehicle, which was expensive! More
by lcpeterson60
Employees Worked With
