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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,837 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,837 reviews
August 21, 2023
I purchase the car out of state and it only required a state inspection of my state of resident, I will gladly resubmit survey after the 5,000 mile check up. no further comments at this time. state inspection of my state of resident, I will gladly resubmit survey after the 5,000 mile check up. no further comments at this time. More
by jpettaw1
Verified CustomerEmployees Worked With
I only worked with receptionist desk.
August 20, 2023
They bait and switch. Lie about the add on packages. Not upfront or truthful. I like my car even though I have a bad taste in my mouth from the dealership. Lie about the add on packages. Not upfront or truthful. I like my car even though I have a bad taste in my mouth from the dealership. More
by mojoredbeak
Employees Worked With
edwin hill 4stars
August 18, 2023
The experience is simple, and my vehicle was well taken care of. That’s go out to the service department. care of. That’s go out to the service department. More
by TRIPOWER55
Employees Worked With
August 18, 2023
Best customer ever! The manager Castro is the master kind of the dealership. Give a bonus to this man! He know what he deal got me the best deal ever. The manager Castro is the master kind of the dealership. Give a bonus to this man! He know what he deal got me the best deal ever. More
by g.brielk
Employees Worked With
Castro and Tom
August 17, 2023
I have purchased all my cars from Southern Dodge unfortunately I am not impressed with the service department as I have personally experienced poor customer service on several occasions. As a loyal unfortunately I am not impressed with the service department as I have personally experienced poor customer service on several occasions. As a loyal customer of the brand I sure don’t appreciate being lied to about a service that I can receive the day of and when I arrive it’s a different story. More
by DJCALIENTE
Employees Worked With
Service representative for the oil change
August 17, 2023
My car was serviced, inspected, overall checkup and a filter replaced while we waited. They kept us informed about what was going on and how much longer it would take. We were pleased with everything. filter replaced while we waited. They kept us informed about what was going on and how much longer it would take. We were pleased with everything. More
by PERSIMMONTREECOLLECTIONS
Employees Worked With
don't remember names
August 17, 2023
Replacement grill was damaged and still hasn’t been fixed in the last two services. Along with the fact my fender flares and fender are damaged due to the fact a tech had to removed them to fix the grill tha in the last two services. Along with the fact my fender flares and fender are damaged due to the fact a tech had to removed them to fix the grill that he damaged in the process More
by brett1995kent
Employees Worked With
Todd Nichols
August 17, 2023
Have called for 3 weeks and have left messages after messages with no return call. Today I got a hold of someone in sales who transferred me to service and still no one answered. Called back and someone messages with no return call. Today I got a hold of someone in sales who transferred me to service and still no one answered. Called back and someone finally answered who sounded annoyed I was trying to get appt. Still don’t have all my questions answered but, I know they will never call me back. So sorry we bought from this dealer. More
by STdisappointed
Employees Worked With
I don’t remember our sales person.
