Back

Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,805 Reviews

1,805 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Sort by
May 25, 2022

I came for state inspection. Service writer was extremely friendly and offered the shuttle service to me because it could have been 3 he wait.they dropped me at home and picked m More

by crumlichbrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer I think her name was charlie
May 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 24, 2022

The service representative was corteous and processed us right away. All persons I interacted with were nice and politely. More

by apla57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 25, 2022 -

apla57 responded

You are welcome! In these times it is important that when you get excellent service, that gets communicated so others will know.

May 24, 2022

The work that I requested was done to my satisfaction and think the service writers, mechanics and everyone involved in getting me in and out in a reasonable time. Thanks More

by SLAMAR222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 24, 2022

Was good for my 1st service at the dealership ! !!! Thanks for a good job well done…. More

by lah718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley More
May 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 23, 2022

great service, friendly staff and very helpful, just like every time i go there, keep up the great work, Haley. More

by NASLLVP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Moore in service
May 23, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 23, 2022

Excellent service experience. Sam was helpful and extremely knowledgeable. In and out with all services completed. Highly recommend Sam for all your service needs. More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
May 23, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 22, 2022

Tina was extremely helpful and knowledgeable. Clear indication of what was to be accomplished and expected time to complete work. More

by TABLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
May 23, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 20, 2022

Quick on the job and friendly . I had a problem with getting my phone to pair up and Tina came right out to help me . More

by hpschupska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
May 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 18, 2022

The Service associate Destiny handled my truck VERY WELL. She is Awesome!!! Kept me informed on everything that was happening. Took care of all the rental stuff. Everytime I had a issue, she was fast to fix More

by shortylowe88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny
May 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 17, 2022

they were very nice and it did not take as long as i was expecting More

by amber.smith.0828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

...
120
...