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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,888 Reviews

1,888 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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April 22, 2025

Great service! Only negative is it is difficult to get service on the phone for scheduling / info. More

by chiefjeff71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
April 21, 2025

very polite and helpful. didn't try to upcharge me or screw me at all, I'll definitely be back for tune ups and any work I need in the future. Josh talked to me about my car More

by seagoatsupreme
Recommend Dealer
Yes
April 21, 2025

Took my truck for an annual oil change at 83000 miles. Service center said they found metal shavings in the truck and their tech couldn’t remove the oil filter. Said the truck needed to be kept over the w More

by jpaxson2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Always good but need parts on hand for quick turnaround. I just saw them Dodgers on my car CARON needs. I just hope that they can go ahead and turn things around faster with having parts on hand. Otherwise, More

by gsmcmagonzalez
Recommend Dealer
Yes
Employees Worked With
DR
April 20, 2025

Southern can take care of all of your service needs and get it right the first time every time More

by likeulikeit_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

as always, everything I needed! thank you for the great service ! See you again soon More

by jasonatamuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Professional, knowledgeable and courteous. Robert gave me a ride to and picked me up from work. Great experience! More

by Cbaker
Recommend Dealer
Yes
Employees Worked With
Sam
April 18, 2025

They have no communication. I dropped my truck off early in the morning and didn't receive it until 3 days later. I had to reach out to check on it everyday, instead of them giv More

by Gregorybutts85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

A former employee lied to me about the coverages of part of my repairs. The service manager would not honor those repairs. I would not recommend this dealership to anyone ever. More

by shankelja2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Vanderslice
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Everyone in all the departments are always so friendly. Car got done a lot sooner than expected too. More

by DANJOR98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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