Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,888 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
very polite and helpful. didn't try to upcharge me or screw me at all, I'll definitely be back for tune ups and any work I need in the future. Josh talked to me about my car didn't try to upcharge me or screw me at all, I'll definitely be back for tune ups and any work I need in the future. Josh talked to me about my car after the inspection and he was very knowledgeable and professional More
Took my truck for an annual oil change at 83000 miles. Service center said they found metal shavings in the truck and their tech couldn’t remove the oil filter. Said the truck needed to be kept over the w Service center said they found metal shavings in the truck and their tech couldn’t remove the oil filter. Said the truck needed to be kept over the weekend until they had another tech come in to remove the filter. I asked for a loaned vehicle since it was an issue that couldn’t be resolved on that Saturday. There were no available loaner vehicles. I’ve since called the dealership to see about my warranties as instructed by the woman on the service side, who was helpful and understanding. I haven’t heard back from the dealership and no one has returned my call from the finance department concerning the issue. More
Always good but need parts on hand for quick turnaround. I just saw them Dodgers on my car CARON needs. I just hope that they can go ahead and turn things around faster with having parts on hand. Otherwise, I just saw them Dodgers on my car CARON needs. I just hope that they can go ahead and turn things around faster with having parts on hand. Otherwise, my experience has always been great. We're good. More
Southern can take care of all of your service needs and get it right the first time every time get it right the first time every time More
as always, everything I needed! thank you for the great service ! See you again soon thank you for the great service ! See you again soon More
They have no communication. I dropped my truck off early in the morning and didn't receive it until 3 days later. I had to reach out to check on it everyday, instead of them giv I dropped my truck off early in the morning and didn't receive it until 3 days later. I had to reach out to check on it everyday, instead of them giving updates. More
A former employee lied to me about the coverages of part of my repairs. The service manager would not honor those repairs. I would not recommend this dealership to anyone ever. of my repairs. The service manager would not honor those repairs. I would not recommend this dealership to anyone ever. More
Everyone in all the departments are always so friendly. Car got done a lot sooner than expected too. Car got done a lot sooner than expected too. More