Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,820 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Very professional and quick service! My windshield wiper fluid was refilled and I was impressed at the caliber of service that I received. My windshield wiper fluid was refilled and I was impressed at the caliber of service that I received. More
Outstanding work. They made me feel like they really care about fixing my truck?: Great service. They made me feel like they really care about fixing my truck?: Great service. More
We left our car for an oil inspection that we needed to go out of town! They had it ready on short notice even before we hoped it could be ready for us. They informed us right away! go out of town! They had it ready on short notice even before we hoped it could be ready for us. They informed us right away! More
Excellent customer service . The work I needed done to my truck was in a timely fashion was able to drop my vehicle off the same day pick up the same day .Good quality work frien The work I needed done to my truck was in a timely fashion was able to drop my vehicle off the same day pick up the same day .Good quality work friendly environment. More
Came in at 5 am for oil change. They won’t give out appointments, it’s first come first served. After waiting 3 hours I saw my car parked in front. Oil change had been completed They won’t give out appointments, it’s first come first served. After waiting 3 hours I saw my car parked in front. Oil change had been completed but no one told me. After waiting an additional 40 minutes I went to office and told Sam I wanted keys as my car was done. Sam was completely overwhelmed and overworked. It wasn’t his fault. Need to have more staff on floor on Saturdays. Need to run courtesy vehicle on Saturdays More
Brought my Jeep in for warranty work. The representative never submitted the request for warranty work and actually lost the paperwork. Had to bring the Jeep back twice to be reevaluated. The representative never submitted the request for warranty work and actually lost the paperwork. Had to bring the Jeep back twice to be reevaluated. Representative never returned phone calls. Terrible communication and customer service. More
Love coming here! The guys are fast and efficient but most important then listen to my concerns and my needs concerning my vehicle. Thanks guys! The guys are fast and efficient but most important then listen to my concerns and my needs concerning my vehicle. Thanks guys! More