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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,332 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,332 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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July 09, 2018
Recall done I brought my car in for a factory recall and it was completed correctly and within the time promised. Great work. See you at my next service. I brought my car in for a factory recall and it was completed correctly and within the time promised. Great work. See you at my next service. More
by RTSHAWO
Verified CustomerEmployees Worked With
Sam Vanderslice
Helpful July 08, 2018
NO APPOINTMENT INSPECTION I STOPPED BY ABOUT 1:30 TO GET MY TRUCK INSPECTED. I DIDN'T HAVE ANA APPOINTMENT,TOTALLY UNEXPECTED...GOT ME RIGHT IN , I WAS OUT BY 3:00..REALLY HEL I STOPPED BY ABOUT 1:30 TO GET MY TRUCK INSPECTED. I DIDN'T HAVE ANA APPOINTMENT,TOTALLY UNEXPECTED...GOT ME RIGHT IN , I WAS OUT BY 3:00..REALLY HELPED ME OUT ,I START WORK AT 3:00 AM SO I CAN'T DROP MY TRUCK OFF..... More
by gfob
Employees Worked With
DON'T REMEMBER NAMES
July 07, 2018
First Class Service Always a pleasure taking my car in for service. The service department offers the same service you receive on a Disney cruise or in First class on an Always a pleasure taking my car in for service. The service department offers the same service you receive on a Disney cruise or in First class on an airplane. More
by TVOHAR
Employees Worked With
Tim
July 06, 2018
Very fast service for the amount of vehicles Very fast and courteous. Several recalls on truck and was out of there within 2 hours. Always coffee in the area and access to computer if needed Very fast and courteous. Several recalls on truck and was out of there within 2 hours. Always coffee in the area and access to computer if needed More
by HCIREGEUH
Employees Worked With
SAM
July 06, 2018
Short time I had a good service because they got me oon and out in less time they predicted. However, I asked them to fill my windshield washer fluid and they d I had a good service because they got me oon and out in less time they predicted. However, I asked them to fill my windshield washer fluid and they didn't. That's one reason they took less time probably. I feel like lately they've been skimping on their services. I recommended services because they aren't usually this sloppy. More
by VHANSHAW30
Employees Worked With
I don't know names. Glen wasn't there.
July 04, 2018
Great job Just went for state inspection and they took care of a recall that was needed. Everyone is so friendly. Had to get batteries for both remotes as well Just went for state inspection and they took care of a recall that was needed. Everyone is so friendly. Had to get batteries for both remotes as well More
by CHOMPERS45
Employees Worked With
Dont remember name
July 03, 2018
Great Service I arrived to have 2 recalls taken care of and an oil change at 8am. They offered me a free rental car to use during the day so I could run my errands I arrived to have 2 recalls taken care of and an oil change at 8am. They offered me a free rental car to use during the day so I could run my errands. Car was ready by noon. The only thing that could be improved upon is to have any service tech be able to assist when we come up to the counter. It seems that things would go more smoothly if the service techs would help each other out when they are available. More
by naneric
Employees Worked With
Quency Murray
July 03, 2018
Very dissatisfied When I picked up my car it appeared they have broke my window button and wanted me to leave with my car like that. They also quoted me out to fix it, When I picked up my car it appeared they have broke my window button and wanted me to leave with my car like that. They also quoted me out to fix it, even though they broke it. More
by DWILLITHREE
Employees Worked With
Not sure of the name of the person.
July 02, 2018
Just do good job I like the way they do job have respect for all nice and clean places is to buy ur car and do good services.👍🏾Great I like the way they do job have respect for all nice and clean places is to buy ur car and do good services.👍🏾Great More
by ewusi456
Employees Worked With
Dan Jordan
July 02, 2018
Service & Inspection When I reviewed my paper work, I noticed the oil listed was not what I have ALWAYS used ( see past record) Today I returned tithe dealership and was When I reviewed my paper work, I noticed the oil listed was not what I have ALWAYS used ( see past record) Today I returned tithe dealership and was advised " synthetic was used??! I returned to drop off "Recall Notice" As well as purchase rear window wiper which was not available at service date. More
by JOEROSENOWLAN
Employees Worked With
Service Advisor , shop mechanic Mike Leonard
