Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,816 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
My experience with this dealership was very excellent, and the service provided was done in a quick and timely manner. I truly appreciate how my car was serviced and keep up the great service that you pro and the service provided was done in a quick and timely manner. I truly appreciate how my car was serviced and keep up the great service that you provide to your customers. More
This dealership provides friendly, professional service that is performed in a timely manner and at a reasonable cost. I will bring my vehicle to them for any of my mechanical needs. that is performed in a timely manner and at a reasonable cost. I will bring my vehicle to them for any of my mechanical needs. More
Always a pleasure doing business with Southern Dodge. I trust that they are taking care of my vehicle and the appricate their Southern hospitality ! trust that they are taking care of my vehicle and the appricate their Southern hospitality ! More
Great job excellent experienceCould not be more Great job excellent experience Could not be more impressed with the job on my vehicle Great job excellent experience Could not be more impressed with the job on my vehicle More
Visit was good everyone was friendly and didn’t wait for too long. Thank you too long. Thank you More
This was a recall and oil change service. Upon arriving, I needed to wait for an available agent for around 5 minutes. This was odd as the other 3 agents were doing paperwork and chatting with no other cust I needed to wait for an available agent for around 5 minutes. This was odd as the other 3 agents were doing paperwork and chatting with no other customers in the area, while my agent was on another call. It would be more efficient to clear any active queue and not make customers wait just to check in. Once free, the agent informed me that it could take up to an hour to update the system and do the oil change. It took a bit longer, but it was okay because the waiting area had WiFi and enough space for me to do remote work. Checkout was smooth with no issues. Overall, I like this service center but their customer engagement points (check-in, timing updates, final handoff) could be better. More
The customer service was wonderful and they took care of my vehicle in a timely manner. my vehicle in a timely manner. More
Finished quickly. Very polite. I will continue to go there for service on my ram 2500 there for service on my ram 2500 More