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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
2,023 Reviews

2,023 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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January 20, 2022

I told them to take a look at my transmission to fix something and ended up getting something fixed for 1,800. Them when I called back and said I’m still having transmission problems. I was told I had t More

by richard.a.washington4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your feedback, Richard. We will be happy to coordinate a conversation with you and our service leaders about this matter. We have already forwarded your information and contribution to the team who will be contacting you directly to address your concerns. Be well.

January 10, 2022

it was a great service and quick fix good experience. here are 5 more words. More

by os04earnest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Jan 10, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 08, 2022

Always receive great service from this dealership. They take care of their customers and work is always done right the first time. More

by JOHNSONF18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Jan 10, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 08, 2022

I have bought 4 cars from the excellent sales staff and I get all my service done by the excellent and knowledgeable service men and women. Thank you Sam Vanderslice and Dave Giffin. More

by htysmd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Little.
Jan 08, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 07, 2022

Mr. Sam Is Great! I really appreciate him. Truly! He is always so nice, patient and takes time to understand and find solutions to all situations. More

by sundaybeavers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Jan 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 07, 2022

It’s been almost 4 years and they are still amazing every visit. No matter who helps me they are always friendly and willing to help! More

by lanell.w.bedford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 06, 2022

Always has great coupons on their website. Oil changes never need an appointment! Tina will get you straight on what your vehicle needs. More

by david.main
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Service Advisor
Jan 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 05, 2022

A previous issue seems to be corrected and moving forward…my first maintenance experience was good. The service was prompt and fast but the vehicle was returned to me with finger prints with oil resi More

by MWHEDBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 05, 2022

Please with the amount of time for completio. Friendly and prompt.service. Will return for more service. More

by AHSTEPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept rate 10’s
Jan 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 04, 2022

Great Service and Fast. Thank you all at Southern Chrysler Norfolk Virginia for everything you all are doing . More

by GMOOREHEAD2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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