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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,909 Reviews

1,909 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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June 18, 2024

Awesome job on oil and inspection services. Could improve on setting up recall appointments and the extended warranty purchase does not work like it was explained to me. So some issues still g More

by NAVY_BLUE_US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 17, 2024

I’ve been a customer of this dealership since ‘97 and haven’t had a single problem with anything in all that time. More

by asnead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 17, 2024

The young lady who served me was very professional I’m glad you had her in place to take care of me More

by mr.shields123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady in the Quick lane for oil change
Jun 18, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 15, 2024

Absolutely World-Class customer service. Hands down the most attentive staff that we have ever encountered in the automotive repair business. More

by pizzabellavista.va
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Great customer service, greeted with a smile and was updated on how long service was going to take More

by RPCM_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Very efficient and highly personable. I will gladly use this service again In the future. More

by DEWEY.L.BLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Much better experience than a year ago! My service advisor was amazing and so helpful More

by CLSPRABERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Arrived at the dealership and received a warm reception from the service writer work was accomplished a timely manner and delivered on time. Totally appreciated the service delivered. On a scale of 1-10 th More

by gcmathei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in express service
June 11, 2024

Excellent customer service, time and time again they go above and beyond to exceed expectations. More

by christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby McDannold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Jun 11, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2024

The express services was fast and efficient. I’m glad dodge has free services that keeps it’s customers happy and driving great More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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