Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,912 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Always quick with service and they are very genuine with me as a customer and I really appreciate it me as a customer and I really appreciate it More
When I arrived I was quickly greeted by a courteous friendly person. When I explained my problem it was understood and addressed. While the car was there I received an update as to an issue. I receive friendly person. When I explained my problem it was understood and addressed. While the car was there I received an update as to an issue. I received an additional cal to let me know when my car would be ready.the car was ready when I arrived and the service was completed. More
the service center mechanics had my jeep in and out in no time, fast, efficient ,and a job well done. Going back this weekend for my inspection. time, fast, efficient ,and a job well done. Going back this weekend for my inspection. More
The service was performed well. Although it was only an oil change I was treated professionally never the less. The only issue I could say was that it took more time than expected. Although it was only an oil change I was treated professionally never the less. The only issue I could say was that it took more time than expected. More than two hours. More
My lovely wife's 2024, 2-door Rubicon presented a no-start problem with fewer than 300 miles on the odometer. With no codes, Southern was challenged to identify the cause and returned the Rubicon to no-start problem with fewer than 300 miles on the odometer. With no codes, Southern was challenged to identify the cause and returned the Rubicon to us after six days. Five days later, the no-start problem recurred. Our service advisor and Southern's techs were determined to track down the cause, looking at everything from the key fob to the starter, and all components in-between. Three days later, they located and corrected the problem -- the #2 starter relay exhibited bent, spade pins. You'd think our review would grade Southern's service department at the low end of the spectrum, but the high marks are well-deserved because everyone involved was indefatigable in their efforts and kept us informed throughout the process. They stuck to the job and rose to meet the challenge. Well done, Southern!! More
The service at Southern Dodge Chrysler is top notch. We drive from near Pungo to get our car serviced at this dealership, it's that good! We drive from near Pungo to get our car serviced at this dealership, it's that good! More
Everyone was great and helpful. The service department was fast and the courtesy driver dropped us off at the outlets while we waited. The service department was fast and the courtesy driver dropped us off at the outlets while we waited. More