Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,850 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
I have purchased all my cars from Southern Dodge unfortunately I am not impressed with the service department as I have personally experienced poor customer service on several occasions. As a loyal unfortunately I am not impressed with the service department as I have personally experienced poor customer service on several occasions. As a loyal customer of the brand I sure don’t appreciate being lied to about a service that I can receive the day of and when I arrive it’s a different story. More
My car was serviced, inspected, overall checkup and a filter replaced while we waited. They kept us informed about what was going on and how much longer it would take. We were pleased with everything. filter replaced while we waited. They kept us informed about what was going on and how much longer it would take. We were pleased with everything. More
As always the service department performed above and beyond. Though it took 2 days more than expected to complete…. Tina kept me informed of the situation. I understand the shortage of trained mechanic beyond. Though it took 2 days more than expected to complete…. Tina kept me informed of the situation. I understand the shortage of trained mechanics will hamper events. I am very satisfied with their performance. More
They did what no one else was willing to do. They fixed my car. Thanks They fixed my car. Thanks More
Southern dodge has great service people. They are informative and care about me as a person. They also let me know what I need to pay attention to needing repair coming down the pike. Very r They are informative and care about me as a person. They also let me know what I need to pay attention to needing repair coming down the pike. Very rarely do I feel the pressure me to oversell services. More
when i pulled over for the maintenance, the guy who assisted me was very pleasant and nice! the line was getting longer that he diverted other cars on the other lane. I wish I have gotten his name! assisted me was very pleasant and nice! the line was getting longer that he diverted other cars on the other lane. I wish I have gotten his name! More
I came in at 7:05 am for an inspection and 27 point servicing. Was there for 5 hours without one rep giving me status on why it was taking so long. Other customers came and went while I was waiting T servicing. Was there for 5 hours without one rep giving me status on why it was taking so long. Other customers came and went while I was waiting Totally unsat. More