Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,850 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
My go to dealer for all of my new and used automobile needs. The Southern Team is the best! needs. The Southern Team is the best! More
Sam Vanderslice -Service Advisor was great. I had a check engine light on. The part had arrived and repair scheduled. Within an hour of my bring in my van, He realized the repair would take l I had a check engine light on. The part had arrived and repair scheduled. Within an hour of my bring in my van, He realized the repair would take longer than the couple of hours we expected. Knowing I live a long distance from the dealership and had intended to wait. he informed me of the longer repair time and was able to place me in a rental for the couple of days the repair took. More
Sam Vanderslice- Service Adviser was great. Got me in and out within 2 hours. Thank you!!! I’ve never really had any issues with Southern which they have not fixed!!! Got me in and out within 2 hours. Thank you!!! I’ve never really had any issues with Southern which they have not fixed!!! More
Southern has always treated our family as their family. They go the extra steps to make sure we are satisfied. Thank you and God Bless your company. They go the extra steps to make sure we are satisfied. Thank you and God Bless your company. More
When I arrived at the dealership, I was informed that the service center computer network was inoperative. I continued to receive an update as the day progressed and within 2 hours they were able to service service center computer network was inoperative. I continued to receive an update as the day progressed and within 2 hours they were able to service the vehicle. The TPMS was not working and the technician reset the sensors, but did not or was unable to find the cause. The issue appeared to be resolved, however the issue has again recurred and I will have to bring the vehicle back to be serviced. I would give the service center a 5 star rating except for the fact that the problem I had ultimately was not resolved. More
Awesome service ! !! State inspection and Southern Oil change. 1 hour 10 minutes. Sam and Tina were so helpful !!! !! State inspection and Southern Oil change. 1 hour 10 minutes. Sam and Tina were so helpful !!! More