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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,846 Reviews
Call Service Center (757) 855-2277

1,846 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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July 10, 2023

They did their best to make our experience positive and without any worries or concerns. More

by T.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 07, 2023

I had a good experience at this dealer. It has always been great. They helped me a lot with my transmission and I always appreciate the oil change service. More

by LRNQUESADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Jul 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 05, 2023

VERY SATISFIED WAS IN AND OUT OF THERE IN VERY GOOD TIME! WOULD RECOMMEND SOUTHERN DEALERSHIPS TO ANYONE. More

by ONLY1V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NOT KNOWN
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Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Vee!

July 05, 2023

Tina was excellent she accommodated my situation perfect and always called for follow up. she also was great at assisting the other coworkers . More

by HEYOTEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, in service
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Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again so soon, Ashton!

July 03, 2023

The ladies are very pleasant and I enjoy brining my truck there to be serviced. More

by lionel.irving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was the service dept
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Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 03, 2023

They were fast in allowing me to drop my truck off. Everything was completed as expected and returned in a courteous respectful manner. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 03, 2023

Great job getting an out of town customer scheduled and serviced! Great customer service for me. More

by 5mioffthebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 03, 2023

Tina, Beatrice and Mike are amazing. They made a stressful situation easier to handle. I appreciate their kindness and amazing customer service!!! More

by theclarks96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, Beatrice and Mike
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Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you again for this positive feedback, Brad!

July 03, 2023

Great and quick service. Dealer kept me aware of what was going on with my car and when it was ready. More

by JONLUKEBEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Jonluke!

July 03, 2023

Excellent customer service. My Volkswagen Jetta (bought new from another Southern dealer) had a flat tire a few weeks ago. Southern Jeep saw me at 3pm and took very good care of More

by david.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
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Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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