Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,867 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Excellent service. Service rep was very attentive and went the extra mile. Turn in was easy and everyone was very friendly. Service rep was very attentive and went the extra mile. Turn in was easy and everyone was very friendly. More
The service was expeditiously accomplished and the staff members were very kind. The waiting room was welcoming as well. Overall outstanding service! members were very kind. The waiting room was welcoming as well. Overall outstanding service! More
Great service while I was there then started to be harassed about filling out this survey. I even expressed that I didn’t want to do any to do they still called and emailed asking me to do it. harassed about filling out this survey. I even expressed that I didn’t want to do any to do they still called and emailed asking me to do it. More
Terrible communication. Left multiple messages with no return calls. Even denied having our vehicle at one point. I would never purchase a vehicle from this dealership be Left multiple messages with no return calls. Even denied having our vehicle at one point. I would never purchase a vehicle from this dealership because of the terrible service department. it took months to get the vehicle back. More
The staff is always courteous & friendly. I don't mind the wait times because I understand that patience is greatly appreciated. They always do a great job & assure everything is done proper I don't mind the wait times because I understand that patience is greatly appreciated. They always do a great job & assure everything is done properly. More
Over 2 hours to change oil and rotate tires ridiculous - have 5 hour round trip just to get there. Not worth the free oil change. Seem to be understaffed and not very friendly have 5 hour round trip just to get there. Not worth the free oil change. Seem to be understaffed and not very friendly More