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Southern Ford
Newport News, VA
2,745 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,745 reviews
July 31, 2024
I have always received great service from Ford since 2006 Stephanie was terrific she offers good service Stephanie was terrific she offers good service More
by ANGELA_BELT26
Verified CustomerEmployees Worked With
July 31, 2024
They are always courteous, professional and helpful when I bring my car in for service. I bring my car in for service. More
by BO14FAN
Employees Worked With
July 31, 2024
As I was going to work the cowling screws came loose on my vehicle and it was dragging on road. Drove to service lane and John told me he would take care of it for me. John is a great asset for Southern Fo my vehicle and it was dragging on road. Drove to service lane and John told me he would take care of it for me. John is a great asset for Southern Ford and I'm 100 percent satisfied. More
by DEVO1952
July 31, 2024
Very professional and accommodating and a great pleasure. We will see you next time. Great service ?? We will see you next time. Great service ?? More
by DEVO1952
July 30, 2024
Service is good. Service representatives are hard if not impossible to reach for status on vehicle . Had 7:30 appointment no one showed up until after 8:00. Service representatives are hard if not impossible to reach for status on vehicle . Had 7:30 appointment no one showed up until after 8:00. More
by HUNTER.WALDEN
July 27, 2024
I want to take this opportunity to say thank you to Jon for providing excellent customer service on July 26, 2024. I therefore highly recommend this Dealer. for providing excellent customer service on July 26, 2024. I therefore highly recommend this Dealer. More
by LOUIS2DEAN
Employees Worked With
JON CONWAY
July 27, 2024
Service was done well and I'm a timely fashion. Pickup and drop-off was awesome. Pickup and drop-off was awesome. More
by KRAMER.DAVID.E
Employees Worked With
July 26, 2024
Stephanie went above and beyond to make sure I was taken care of, including handling my needs after-hours. I also saw her assist other customers who were stressed and worried with great care and kindness. care of, including handling my needs after-hours. I also saw her assist other customers who were stressed and worried with great care and kindness. More
by LIZ34
Employees Worked With
